Desktop support - #1334750

*Job Title: Desktop Support- I

*Location: Scarborough, Maine

*Duration: 6+ months contract with possible extension or conversion to Permanent, Full-Time

* Employment Type: W-2

Job Description:

· Complete Description of the job.

Responsibilities:

· Work on the newly completed floors assisting associates.

· Patrol the floors looking for yellow stickers on desk points and determine if there is an issue.

· Testing desk points that have a yellow sticker and removing the yellow stickers.

· Documenting any issues resolved and create documentation if not a user error.

· Creating and resolving service now tickets for the work that they complete.

· Work with the Neighborhood leads on each floor.

· Push the monitor driver via MECM or assist a person with the driver install from Software Center of associates that are visiting or were missed on the driver deployment.

· Assist users with device connectivity.

Experience:

· Experience or Knowledge working with computer hardware or Software

· Experience or knowledge working with Driver Installation.

· Experience or knowledge working with imaging/ SCCM

Skills:

· Desktop Support, Desksite, Deskside

Education:

· High School Diploma or Equivalent experience

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

Recruiter Details:
Name: Mohamad Akib Hussain
Email: ****@ustechsolutionsinc.com
Internal Reference Id: 24-08400

Job Types: Full-time, Contract

Salary: $22.00 per hour

Schedule:

• 8 hour shift

Ability to Relocate:

• Scarborough, ME: Relocate before starting work (Required)

Work Location: In person