Medical Secretary - #1336055

Summary:

The Medical Secretary reports to ����������������the Practice Manager. The Medical Secretary oversees and verifies the financial processes associated with patient services provided in the Practice. Greets patients performs registration check-in functions answers phones schedules patient appointments obtains referrals and authorizations processes forms and performs discharge process.

Responsibilities:

Oversees patient financial process to ensure patient payments (co-payments deductibles self pay) are obtained at time of service and are properly processed.

Verifies that all necessary information is complete and accurate; demographics referrals authorizations billing codes diagnoses information etc.

Completes end of day batch including reconciliation of arrived patient schedule and time of service payments within established time frame.

Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures.

Maintains quality safety environmental and infection control in accordance with established department policies procedures and objectives.

Prepares all paperwork necessary to process daily activities. Types faxes files word processes and performs computer operations using standard software.

Answering incoming telephone calls. Refers calls to appropriate person takes messages or responds to routine questions based on established guidelines.

Interacts with others within and outside the hospital/department to explain department services policies and procedures and to resolve matters within the scope of own authority or as directed by a supervisor.

Maintains inventory and orders office and medical supplies at own discretion per knowledge of usage patterns and budgeted allowance.

Protects and preserves the patient�s right to privacy and confidentiality.

Travel to satellite offices to perform duties may be required.

Performs other related duties as required.

Other information:

BASIC KNOWLEDGE:

Knowledge normally acquired through completion of two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician�s medical office practice.

Demonstrated knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes human development stages and cultural patterns in each step of the care process.

EXPERIENCE:

Two years� experience in a physician�s medical office practice. Proficient in English language and computer appointment scheduling skills; Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Healthcare environment such as physicians� medical office practice and ancillary healthcare enterprises. Works with medical office equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.

Walks and stands intermittently throughout the day. May be exposed to electrical and energy hazards. May lift and position patients and lift supplies up to 50 pounds

INDEPENDENT ACTION:

Incumbent functions independently within a broad scope of department policies and practices generally refer specific problems to supervisor only where clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY:

None.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor
Location: The Miriam Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union