Product Manager - Branch Health Metrics & Reporting - #1336150

JOB DESCRIPTION
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients As a Branch Health Metrics and Reporting Product Manager in our Branch Workplace Technology team, you will play a pivotal role in innovating new product offerings and overseeing the entire product life cycle. You will act as the customer's voice, developing profitable products that deliver value. Leveraging your deep understanding of product launch strategies, you will guide successful product introductions, gather critical feedback, and ensure superior client experiences. Additionally, you will manage and develop multi-user Tableau dashboards, providing proactive monitoring and visibility of technology capabilities and issues across our branch network

Job Responsibilities:

• Develop and deploy flexible and easily adaptive reports and dashboards using Tableau in an iterative and continuous delivery development cycle.
• Defines requirements, and prioritizes delivery in order to maximize the business value of the investment.
• Hands-on management of a product backlog including story refinement and ranking, daily participation in all Scrum events
• Lead end-to-end management and product delivery across the full product lifecycle including Tableau setup, data integration, research, ideation, prototype, test, build, adopt, and measure in partnership with users, stakeholders, Design, and Technology.
• Effectively guide teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle.
• Demonstrate governance by ensuring that: workstreams and initiatives are tracked and actively managed, deliverables are properly prioritized and sequenced, risks are addressed and status measured, and deliveries are successful.
• Develop clear documentation of the scope, business requirements, use cases, workflows, wireframes, and other materials as needed to support UX research, design and development.
• Develop and maintain deep relationships with our Branch colleagues to understand and address their needs and concerns as well as other delivery partners across the business, technology, design and other functions.

Required Qualifications, Skills and Capabilities:

• Tableau Developer with strong ETL and SQL Background, the ideal candidate should be able to refine requirements and create solutions to support the data and analytics needs of our branch colleagues.
• Ability to query and display large data sets using SQL while maximizing the performance of workbook.
• A solid understanding of SQL, relational database management system, data modeling, and normalization
• 6+ years of Software Engineering experience and Understanding of architecture and design across all systems
• Experience with Tableau deployments and infrastructure, administration tools and with data analysis, creating visualizations, creating dashboards using Tableau
• Strong understanding of data warehouse concepts and working experience in relational and dimensional modeling is required.
• Extensive experience managing product delivery across multiple workstreams with varying timelines, priorities and complexities.
• Proven ability to execute via successful internal partnerships with other organizations – with the ability to influence people at all levels across a broad variety of job functions, sometimes without formal authority.
• Excellent leadership skills – of product, programs, projects, teams and employees – with demonstrated track record for attracting and retaining top talent.
• Structured thinker, effective communicator with excellent written communication and problem-solving skills with a strong sense of personal responsibility and accountability for delivering high quality work
• Bachelor’s degree or equivalent experience required

Preferred Qualifications, Skills and Capabilities:

• Understanding of and ability to work within Agile methodology, Scrum Product Owner certification a plus.

“This role is not eligible for immigration sponsorship”

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.