Account Manager - #1336238

PHE core values are the central, underlying philosophy that guides how we do business and what we expect of our team members:

C – Commit to going the extra mile for clients and co-workers.

O – Take ownership of the client’s needs, agency goals and your career development.

M – Embrace a positive mindset.

M – Manage your time responsibly, it’s your biggest resource.

I – Integrity, Always do the right thing.

T – Thrive in your personal and professional life, celebrate your WINS!

Role includes a full range of customer service tasks for clients. Duties include:

• Build relationships and resolve problems for customers
• Review and Process policy renewals
• Obtain applications, quote and bind surplus lines renewals
• Compare applications, quotes & policies to ensure accuracy
• Issue and revise Binders, Auto ID cards, COI’s and EOP’s
• Process change requests
• Review and process premium audits
• Counsel insureds on company loss control recommendations
• Advise Insureds on coverage questions
• Assist Insureds with Billing questions
• Quote and Issue New Business (encouraged but not required)

Qualifications – Successful candidates should:

• Focus on resolving problems for customers and moving issues to resolution
• Exercise strong critical thinking
• Be able to manage and prioritize a high volume of tasks with different time demands
• Demonstrate excellent written and verbal communication skills
• Understand different situations require different communication strategies
• Work both independently and as part of a team
• Demonstrate a high level of personal integrity
• Be an advisor to clients

Salary & Benefits:

• Salary Range $55,000- $70,000
• Medical Insurance
• Dental Insurance
• Life and Disability Insurance
• Paid Time Off & Holidays
• 401k Plan with employer match, after 1 year
• Profit Sharing Opportunities