Manna Dream Center Services Assistant - #1336285

Position Summary:

The Manna Dream Center Services Assistant is responsible for assisting the Manna Dream Center Director in the operations of the Manna Dream Center as instructed by the Manna Dream Center Director.

General Responsibilities:

The Manna Dream Center exists to glorify God by equipping His people to change their world. As a MDC Staff member you are to assist in this vision by embodying the values and culture of Manna Church, by engaging within the local church, tithing, living a lifestyle consist with our bylaws, and by modeling SERVE - See and Shape the Future, Engage and Develop Others, Reinvent Continually, Value Results and Relationships, and Embody the Values.

Essential Duties and Responsibilities:

• Be the first point of contact for visitors at the Manna Dream Center.
• Assist the Manna Dream Center Director with the development of systems, processes and tasks associated with the Manna Dream Center functions at Ray Ave. (Documentation, laundry service, pantry, diapers, shower trailer).
• Resource and supervise mobile shower trailer operations (seasonally or as required)
• Establish Manna Dream Center operations and functions into Standard Operating Procedures (SOPs/Traffic Laws) that are complementary with overall Manna Church operations (Documentation, laundry service, pantry, diapers, shower trailer).
• Prepare After Action Reports (AARs) and maintain continuity files for the Manna Dream Center at Ray Ave. operations and events.
• Assist Manna Dream Center Patrons by connecting them with community/ministry partners and other resources to help them with their specific situation and needs.
• Monitor all communication mediums for the Manna Dream Center by fielding calls, email, voicemail, web contacts and written correspondence received via postal mail. Log calls/contacts on the contact log, route messages to appropriate Manna Dream Center staff members, return phone calls not passed to another staff member.
• Monitor and respond to email sent to the “[email protected]” account.
• Return all communications within 24 hours (1 business day).
• Manage the Manna Dream Center calendar to include making pantry, diaper, and laundry appointments for Patrons.
• Engage with Patrons during their pantry/diaper “shopping” to develop relationships and assist with their needs.
• Submit receipts to the Manna Dream Center Office Administrator subsequent to purchase for accounting and credit card reconciliation.
• Communicate with the Dream Center Director for outreaches activities occurring on the Manna Dream Center premises; assist with the execution of outreach activities as needed.
• Record and submit individual work hours by the 5th and 20th of each month; request leave through the Manna Dream Center Director at least two weeks prior.
• Assist the Manna Dream Center Director and the Manna Small Groups director with coordination and synchronization of operations and activities pertaining to small groups; update Manna Dream Center’s Small Group information as required.
• Generate/create Serve opportunities in Rock RMS
• Other duties relating to operation of the center as assigned.
• Any hours outside the 28 must be approved by the Manna Dream Center Director.

Required Meetings

• Staff Chapel
• All Staff Meetings
• Directed Dream Center Meetings
• Staff Mentoring as directed

Key software requirements:

• Google Mail/Apps/Docs
• Asana
• Canva
• Veryfi
• MS Office
• ROCK-RMS
• Allworx Phone and System

Spiritual Requirements:

• Regular involvement in Manna Church activities and events.
• Signed acknowledgement of Manna Church’s “Statement of Faith”
• Signed acknowledgement to policies and procedures as stated in Manna Church’s employee handbook.
• Living out the spiritual principles outlined in the Employee Handbook; participation in a small group; attending worship services; involvement in outreach; following Christ personally and passionately; sexual purity.

Physical Requirements:

• To be able to lift and move supplies
• Rearranging of furniture and equipment

Employment At-Will:

All employees of Manna Church are at-will, and as such, are free to resign any time without reason. Manna Church, likewise, retains the right to terminate an employee’s employment at any time with or without reason or notice.

Nothing contained in this job description or any other document provided to the employee is intended to be, nor should it be construed as, a guarantee that employment or any benefit will be continued for any period of time. Any salary figures provided to an employee in annual or monthly terms are stated for the sake of convenience or to facilitate comparisons that are not intended to and do not create an employment contract for any specific period of time.

No manager, supervisor or employee of Manna Church has any authority to enter into any agreement for employment for any specified period of time or to make any agreement for employment other than at-will.