Audio Visual Coordinator, Events & Conference Services - #1336665

University Overview

MidAmerica Nazarene University (MNU) is a private, liberal arts-oriented university with a variety of undergraduate, graduate, and adult education programs, accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. Located in the Kansas City metropolitan area, MNU seeks to educate students to serve with purpose within the educational context of the liberal arts, and a Wesleyan-holiness theological perspective. MNU has an enrollment of approximately 1500 students with half considered traditional residential students. For more information about MNU, see our website: www.mnu.edu.

Purpose:

To provide professional, functional, and efficient technical support to events facilitated by the ECS office; to provide training and leadership of student technicians; to provide collaborative administrative support to the ongoing implementation of ECS strategic planning and development, as directed by the ECS Director and ECS Manager; to assist with coordination of ECS events and box office.

Essential Duties and Responsibilities:

Technical Services

• Provide audio/visual technical support for internal and external ECS client events through participating in planning meetings, managing the set-up, and executing the event personally or providing qualified student techs.
• Oversee maintenance and location of audio/visual equipment (alongside the IT dept.) in The Bell Center and the Cunningham Center.
• Provide training of student technicians and scheduling them for ECS client events.
• Proactively identify relevant learning and professional development opportunities to pursue.
• Offer to support MNU Productions in maintaining equipment and training student(s) that will support ASG events.
• Collaborate with ECS and internal clients on future technical needs in The Bell Center and The Cunningham Center.
• Perform other technical duties as may be assigned.

General Client Services

• Assist with recruitment and screening of new client business, in collaboration with ECS leadership; participate in client site inspections and/or pre-event planning meetings.
• Liaison between clients and University service providers regarding event-specific details and requirements such as (but not limited to) the following:
  • Audio-visual/production – equipment/tech requirements (existing vs. supplemental/rental), staging, etc.
  • Function space usage – room/space reservations, room configurations and set-up details (tables, chairs, etc.), housekeeping schedule, access hours, temperature programming, electrical requirements, etc.
• Assist ECS leadership in compiling comprehensive client résumés for internal ECS reference and for distribution to campus service providers, such as Facility Services, Housekeeping, Information Technology, Campus Safety, Residential Life, Pioneer College Caterers, MNU Productions, Admissions, Marketing, and facility managers.
• Ensure that adequate personnel are assigned for all calendared client events in their respective campus venues.
• In conjunction with other Client Services Coordinators (and, when applicable, ECS student workers), provide primary ECS presence during weeknight/weekend client usage.
• Serve as client interface with ECS student techs during rehearsals/performances and other contracted facility usage (shared role among ECS Client Services team, depending on availability and/or assigned coverage)
• Assist as assigned with University’s summer conference program providing client tech support services as required in conjunction with ECS Manager.
• Assist with venue set-up in preparation for client occupancy, including but not limited to tables, chairs, audio-visual, signage, table linens, décor, etc.
• Coordinate preparation of and regular updating of event-specific signage
• Maintain awareness of and familiarization with the University’s emergency preparedness practices and procedures (including applicable evacuation routes, shelter locations, and response procedures); communicate applicable procedures to client organizers; assist in monitoring circumstances that may trigger the implementation of emergency response strategies; provide leadership as pre-assigned during any such emergency scenarios

Administrative & Support Services

• In collaboration with ECS leadership, contribute to the master events calendar to ensure comprehensive, accurate, and timely awareness of campus events and facility usage.
• Contribute to and/or create reports (budgetary, usage, occupancy, etc.) as requested by ECS leadership.
• Assist ECS leadership in developing job descriptions for ECS student workers and, as requested, participate in the initial recruitment/screening process.
• Perform other administrative duties as may be assigned.

Financial

• Assist ECS leadership in the execution of client contracts/agreements; communicate with clients and/or University service providers, regarding actionable deadlines, performance thresholds, and/or rider obligations.
• Assist ECS leadership in invoicing clients – including any applicable advance deposits and final post-event balance due – according to agreed-upon pricing matrices and payment schedules.
• Perform other financial duties as may be assigned.

Other

• At all times, represent ECS and MidAmerica Nazarene University in a professional, Christ-like manner.
• Willingness to introduce and drive innovative thoughts and ideas in small and large ways.
• Maintain consistent communication with ECS leadership and other ECS team members.
• Provide supplemental event support as may be requested/needed outside of “normal” working hours during special University events and/or during peak client occupancy.
• Maintain a flexible work schedule – heavily evenings and weekends throughout the year, as necessitated by university programming and other usage … and, during summer months, as required by client programming
• Perform other duties as assigned.

Education and/or Experience:

• Bachelor’s degree preferred.
• Experience with PC and Apple computers and relevant operating systems.
• Experience and skill with setting up, operating, and maintaining A/V equipment typically used for activities across a college campus, to include theatre productions, concerts, lectures, video conferencing, student rallies, etc.
• 1-2 years of experience. Experience in higher education is a plus, but not required.
• Strong communication and organization skills required, including the ability to engage coworkers, clients, and guests (general public) clearly and professionally Ability to interact and work with others, and under time constraints and deadlines.
• Ability to occasionally lift/carry/move objects up to 40 lbs., occasionally more.

Application: Please include the following documentation when applying:

• Resume
• Cover Letter
• Statement of Faith

Questions regarding the application may be directed to the HR specialist, Abigail Harris [email protected]. Questions regarding the position may be directed to the Executive Director of Events & Conference, John Mathias [email protected].

Statement of Faith: MidAmerica Nazarene University is an intentionally Christian Community and desires that all employees in positions of leadership reflect a foundational Christian position in word, attitude, and action. While there is no predetermined length or format for the Personal Statement of Faith, the norm is a one- or two-page narrative document describing the applicant’s central Christian beliefs, significant formative influences in the applicant’s Christian experience (e.g., religious experiences of conversion or the affirmation of one’s faith, one’s family and/or home life, spiritual aspirations), and ways in which the applicant’s faith is being demonstrated in daily patterns and practices.

Review of applications begins immediately and will continue until the position is filled.

MidAmerica Nazarene University is interested in reviewing applications from qualified members of traditionally underrepresented groups in America, including women and racial and ethnic minorities. MidAmerica Nazarene University policy prohibits discrimination on the basis of race, sex, religion, * age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other legally protected class in the recruitment and admission of students, in the hiring process, during employment, and in the operation of all university programs, activities, and services.

• Christian faith and employment at MidAmerica Nazarene University: MidAmerica Nazarene University is an expression of the Church of the Nazarene. It reserves the right to prefer employees on the basis of religion (Title VII, Section 702-703, U.S. Civil Rights Act of 1964). Preferred candidates demonstrate a strong commitment to the Christian faith, active participation in a local church, and a philosophy of Christian higher education consistent with the Wesleyan tradition.

Read the university’s full Non-Discrimination/Equal Employment Opportunity Statement at www.mnu.edu/jobs.