Entitlement Specialist - #1336684

Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

Osborne is opening its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours).

We seek a full-time Entitlement Specialist to join the Fulton Community Reentry Center Team. The Entitlement Specialist will ensure all Fulton Community Reentry Center participants are screened and assessed for benefits eligibility and support the participant with the application process.

Salary range: $27.47-$28.85 hourly

Essential Duties:

• Accurately and timely screen participants for entitlement eligibility
• Assist eligible participants with applying for and recertification of entitlements including but not limited TANF, SNAP, SSI and Medicaid benefits
• Assist participants in obtaining identification such as birth certificates, social security cards, government identification, or any documents required for application processes
• Assist the participant with resolving any entitlement and benefit issues
• Creating, analyzing, and submitting reports as required
• Enter participant information into the database, including but not limited to intake notes
• Coordinate events with external resources to provide education and information regarding entitlements available to participants
• Participate in all related trainings including but not limited Single Stop/ TANF, SNAP, SSI, DHS, and Medicaid
• Participate in interdepartmental meetings to increase awareness of various program services
• In-person collaboration is an essential function of the job
• Perform other duties as assigned

Minimum Qualifications:

• High school diploma or equivalent required; college degree preferred
• Three years of experience in public entitlement enrollment required
• Experience working in social services or human services preferred

Key Competencies:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of data while succinctly summarizing conclusions to leadership and key stakeholders
• Ability to work effectively under tight deadlines, strong attention to detail, and time management skills
• Ability to work in teams and collaborate effectively with people in different functions
• Ability to take the initiative and drive for results
• Ability to communicate with all levels of the organization and build strong relationships

Benefits of Working for the Osborne Association

Generous benefits including four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls, please. We wish we could personally respond to each application; however, we cannot do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.