Store manager - #1337317

RETAIL STORE MANAGER - SoHa Keiki

POSITION SUMMARY

This posting is to Manage our Keiki store which are side by side on 2435 Ka‘anapali Parkway. The Retail Store Manager plays a vital role in overseeing the daily operations and overall success of a retail store. They are responsible for ensuring exceptional customer service, driving sales growth, managing inventory, and leading a team of employees. The Store Manager is a proactive and results-oriented individual who thrives in a fast-paced, dynamic retail environment.

ABOUT SOHA EIKI

SoHa Brands mission is to provide a unique offering of Hawai’i-inspired products, exceptional customer service and great experiences. Our goal is to develop different brands by creating opportunities for our team to reach their potential. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, intentional, result oriented and service-driven.

OBJECTIVES

• Recruit, train, and develop a high-performing team to deliver excellent customer service and achieve sales targets.
• Set clear performance expectations, provide feedback, and conduct regular performance evaluations for store employees.
• Foster a positive work environment that promotes teamwork, collaboration, and employee engagement.
• Delegate tasks effectively and ensure efficient scheduling to optimize store productivity.
• Drive sales growth by implementing effective merchandising strategies, product promotions, and sales techniques.
• Monitor sales performance and analyze sales data to identify areas for improvement and implement appropriate measures.
• Ensure exceptional customer service by training staff on customer engagement, resolving customer complaints, and maintaining a customer-focused store atmosphere.
• Oversee daily store operations, including opening and closing procedures, cash handling, and security measures.
• Maintain accurate inventory levels through regular stock checks, replenishment orders, and efficient stock management practices.
• Monitor product quality, pricing, and availability to meet customer demands and maximize sales opportunities.
• Monitor and analyze sales trends, expenses, and budgetary goals to drive profitability.
• Develop and execute strategies to achieve sales targets, manage costs, and optimize store performance.
• Generate sales reports, track key performance indicators, and provide regular updates to upper management.
• Stay up-to-date with industry trends, market conditions, and competitor activities to identify opportunities and adjust business strategies accordingly.

COMPETENCIES

• Previous experience in a retail management role, demonstrating a track record of achieving sales targets and driving operational excellence.
• Strong leadership abilities, with the ability to motivate and inspire a team to deliver exceptional customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in retail software systems, inventory management, and point-of-sale (POS) operations.
• Sound financial acumen with the ability to analyze data, develop budgets, and manage store profitability.
• Flexibility to work evenings, weekends, and holidays as required by the retail industry.
• A passion for retail, a keen eye for visual merchandising, and a commitment to delivering an outstanding customer experience.

EDUCATION AND EXPERIENCE

• High School diploma or GED required
• Valid driver’s license and reliable transportation

PHYSICAL REQUIREMENTS

• Must be able to safely climb a ladder.
• Moving and standing for long periods of time.
• Bending, stooping, reaching, twisting, pushing, pulling and moving items up to 45lbs.

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, SoHa Keiki recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to: **********@sohaliving.com.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Paid parking

Schedule:

• Monday to Friday
• Flexible schedule to adjust to store needs

Supplemental pay types:

• Bonus eligibility after 3 month probation

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person