Application support engineer net web net - #1337412

Pyramid Consulting, Inc.


Date: 4 weeks ago
City: Las Vegas, NV
Contract type: Full time
Immediate need for a talented Application Support Engineer (NET, ASP.NET Web Forms, NET WinForms). This is a Fulltime opportunity with long-term potential and is located in Las Vegas, NV (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-18662

Pay Range: $120k/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

  • Provide technical support to customers and internal tears for NET-based applications, including Web Forms and .NET WinForms.
  • Investigate and troubleshoot software issues reported by users, identify root causes, and implement effective solutions.
  • Collaborate with developers and QA teams to test and validate software fixes and enhancements.
  • Create and maintain documentation related to application support processes, known issues, and resolutions.
  • Debug application code to resolve the issue or share workaround.
  • Document all resolutions into SOP/KEDB.
  • Excellent analytical and problem-solving skills.
  • Problem management and root cause analysis of recurring tickets.
  • Participate in on-call rotations to address urgent issues outside regular business hours.
  • Proactively identify areas for improvement in application performance, reliability, and user experience.
  • Bachelor's degree in computer science engineering, or related field.
  • Proven experience (5-7 years) as an Application Support Engineer or similar role in a NET environment.
  • Strong knowledge of .NET framework, Web Forms, and .NET WinForms development with Oracle & SQL Server DB skills.
  • Proficiency in troubleshooting tools and techniques for diagnosing software issues.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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  • Dice Id: pyrmid
  • Position Id: 24-18662

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