Receptionist - #1338181

Pro Serv Food Equipment


Date: 1 week ago
City: Raleigh, NC
Contract type: Full time
Receptionist Standard Operating Procedures (SOP)

  • Answering Incoming Phone Calls and Managing Multiple Phone Lines:
    • Greet callers in a professional and friendly manner, identifying the company and yourself.
    • Manage multiple phone lines efficiently, prioritizing calls based on urgency.
    • Direct calls to the appropriate person or department, providing clear instructions.
  • Accepting, Entering, and Sending Service Requests:
    • Monitor the service email inbox regularly.
    • Enter service request details accurately into the system.
    • Forward service requests to email for further action.
  • Office Supplies Management:
    • Conduct monthly inventory checks of office supplies.
    • Request office supply needs from office employees at the end of each month.
    • Obtain approval for the supply order.
  • Assisting Team Members:
    • Provide assistance to Team Members as needed, prioritizing tasks based on urgency and importance.
  • Keeping the Office Clean and Organized:
    • Perform routine cleaning tasks to maintain cleanliness in the office.
    • Organize office supplies, equipment, and materials to promote efficiency.

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