Operational Training Intern - #1338213

Continental Finance Company interns get real-life exposure to the daily duties of their prospected department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks, and experiences throughout the 10-week program.

Essential Functions:

• Responsible for execution of the project/ tasks outlined by the mentor.
• Complete reports and summary of projects fulfilled weekly.
• Meet with a mentor daily to discuss projects, reports, and questions.
• Supporting the department and company by providing innovative ideas, solutions, and an outside perspective.
• Enhance existing New Hire training by incorporating updated information to reflect recent policy and procedure changes.
• Develop a comprehensive new hire training program by conducting thorough research for each module, ensuring alignment with organizational goals and industry best practices.
• Collaborate with cross-functional teams to gather insights and feedback to continuously improve training materials and programs.
  
  
  

This is a paid position for undergraduates and is located in Amherst, NY.

The ideal candidate will have the following:

• A Junior or Senior currently enrolled in and working towards an undergraduate in Writing, Education or Psychology
• Available to work 40 hours/week (hybrid) for a 10-week summer assignment starting on June 4th
• Strong attention to detail
• Excellent written and verbal communications
• Demonstrated skills in the use of Microsoft Office applications
• Strong customer service aptitude
• Ability to work independently and as part of a team
  
  
  

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

***CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)***