Scheduler at East Cooper Center for Pelvic Medicine - #1397360

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Job Title: Surgery Coordinator for East Cooper Center for Pelvic Medicine

General Summary

Responsible for managing all aspects of the surgery process, including insurance verification, obtaining pre-operative certifications and authorizations, completing necessary hospital forms, scheduling pre-operative labs and tests, and coordinating post-surgery care.

Essential Job Responsibilities

• Support the mission and objectives of East Cooper Center for Pelvic Medicine
• Comply with HIPAA regulations and maintain patient confidentiality.
• Understand compliance responsibilities; adhere to federal and state laws, regulations, and organizational policies, and report any compliance issues promptly.
• Triage surgical candidates as needed by physicians.
• Collaborate with hospital personnel to collect information necessary for surgery scheduling.
• Educate patients about their planned surgeries.
• Verify insurance information in the electronic system.
• Obtain insurance authorizations as required by individual insurance plans before surgery.
• Work with surgeons to obtain medical clearances and preoperative testing in accordance with hospital protocols.
• Confirm and reschedule return appointments as necessary.
• Provide support to administrative or clinical staff as needed.
• Notify the manager of any issues related to patient accounts and insurance.
• Perform other duties as assigned.
  
  

Education

High school diploma or GED required.

Experience

Minimum of 5 years of experience in a physician’s office, with previous surgery scheduling experience strongly preferred.

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

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