Hotel General Manager - Courtyard by Marriott - Medford - #1397361

Join our Award-Winning Team!

We are a nationally recognized hotel management company, with an award-winning company culture. We thrive when our associates are engaged, having fun and working to make our collective performance better today than it was yesterday. Our culture is a big part of our success and is lived by our associates every day!

While serving your hotel team you will work alongside an extraordinary group of associates dedicated to creating a welcoming place for their teammates to work and for our guests to stay. If you have a passion for serving others and enjoy a team environment, we want to meet you!

We offer

• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts

As a General Manager, you will support our Courtyard by Marriott, Medford with our Pillars:

• We Are Growing
• We Are Community
• We Set The Bar
• We Have Fun

JOB SUMMARY

Our General Manager will plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration such as personnel, purchasing, or administrative services. 

ESSENTIAL FUNCTIONS

• Monitor budget to ensure efficient operation/to ensure expenditures stay within budget. 
• Achieve budgeted revenue and labor expenses. 
• Implement and maintain local and corporate sales and marketing plans.  
• Maximize hotel profitability. Develop short and long-term financial operating plans.  
• Investigate and resolve guest’s quality and service complaints.  
• Maintain procedures for security of monies.  
• Maintain procedures for security of hotel equipment.  
• Ensure compliance with the hotel’s policies and procedures.  
• Maintain team member appearance standards. Promote team member empowerment. 
• Select, train, supervise, develop, discipline and counsel managers.  
• Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.  
• Keep accurate records. Ensure the safety of team members and guests.  
• Manage in compliance with local, state, federal laws, and regulations.  
• Attend mandatory meetings.  
• Regular and reliable attendance and punctuality are essential functions of this position. 
• Treating others with respect is always an essential function of this position. 
• Behaving in a matter that is positive, productive and encourages teamwork is always an essential function of this position. 

PHYSICAL DESCRIPTION

• Constantly standing/walking around the hotel. 
• Constantly sitting – standard office furniture (padded swivel chair, and car seat.) Occasionally climbing stairs at the hotel. at the front desk on tile or carpet.  
• Lifting /carrying average weight frequently 10 lbs.  
• Maximum weight occasionally 20 lbs. Pushing/pulling average weight frequently 10 lbs. Maximum weight occasionally 20 lbs.  

WORKING CONDITIONS

• Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. 
• Must adhere to the hotel’s safety standards and procedures.  
• Exposed to computer printer noise, and telephone noise. 
• Visually exposed to CRT. 

QUALIFICATIONS

• Minimum 4 years hospitality/management experience preferred.  
• Negotiation skills.