Claims Insights & Analytics Specialist - #1397706

General

Job Description And Person Specification

Job Title: Claims Insights & Analytics Specialist

Division: Claims Business Management

Reports To: As per Beazley’s organisation chart

Key Relationships: Claims, Underwriters, Actuarial, Data Management, IT, Finance, and other business users.

Job Summary: To develop and analyse management information to support the Group Claims department as well as provide commercial benefit through improvement in claims outcomes. This will include timely and accurate production of management information to assist with claims data analysis. Support on related projects aimed at improving the delivery of management information to the business. Deliver insight and drive innovation using internal and external data. Also assist with the development and maintenance of data consumption and visualization tools.

Key Responsibilities

Operational Support

• Support claims performance measurement / management efforts including taking the lead on the development and production of regular and ad-hoc management information for presentation or distribution to the Team as required, leveraging Excel, SQL, Snowflake, Power BI, and/or other reporting tools supported by Beazley.
• Lead the development and implementation of industry-wide and in-house metrics to monitor the health and performance of data.
• Prepare, interpret, and analyse claims and other statistics in response to business as usual and ad-hoc requests for information.
• Deliver continuous improvement of Management Information reporting, both in terms of the quality of output and the speed of reporting processes. Support the maintenance of the standard suite of Management Information reports, making appropriate changes in light of new MI requests and/or operational changes.
• Produce regular and ad hoc management information for presentation or distribution to the senior management team, underwriters, directors, members of the board, actuary, etc as required.
• Identify and drive opportunities for improving access to information and reports for the claims department. Lead efforts to implement suggested solutions.
• Regularly monitor and maintain connections between ClaimCenter and other downstream databases to ensure data is delivered to and from the claims department to relevant areas of the business.
• Support the claims department in responding to regulatory requests (whether in formal projects or ad hoc requests) through the provision of information or determining how operational processes need to change to meet changing regulatory requirements.
  
  

Other Responsibilities

• Interact with claims managers and proactively develop reports to assist the business. Liaise with IT, underwriters, actuaries, accountants, etc. and other areas of the group as required.
• Provide active support to relevant business projects, as required, and assist in the development of reporting processes across the organisation.
• Participate in and lead meetings as required.
• Produce and maintain procedures documentation for own tasks.
• Organise papers and reports for meetings as requested by or agreed with the GCMT.
• Facilitate knowledge sharing and training for peers within the business.
• Monitor data connections for drops in service or errors and help resolve issues.
• Utilize JIRA or other relevant project tracking software.
  
  

Conflicts of Interest

• Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.
• Immediately advise the Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving or settlement of any claim.
  
  

General

Who We Are

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities, and businesses to manage risk all around the world. Our mission is to provide beautifully designed insurance, innovating to give our clients the maximum benefit with minimum hassle.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We employ over 1,500 people globally, hosting a wonderful diversity of cultures, experiences, and backgrounds. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that’s big on collaboration, diversity of thought & personal accountability.

Our three core values inspire the way we work and how we treat our people & customers - 1) Be bold 2) Strive for better 3) Do the right thing. Upholding these values every day has enabled us to become an innovative and responsive organisation in touch with the changing world around us - our ambitious I&D & Sustainability targets are testament to this.

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as iLearn (our own learning & development platform), LinkedIn Learning, our mentorship program and external qualification sponsorship. As a Beazley employee, you also get access to our fantastic array of benefits which include commuting reimbursement, free in-office lunch, six months parental leave and a lifestyle allowance, amongst many others.

Personal Specification

Education and Qualifications

• Graduate with a degree from any discipline with a mathematics, computer science, technology, engineering, economics, business, analytics, political science, philosophy (with formal logic studies), or risk management background.
  
  

Skills And Abilities

• Accurate and numerate
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing.
• Motivational skills, team worker as well as able to work on own initiative
• The ability to work to deadlines and prioritise multiple tasks
• An enquiring mind, able to use all media to obtain relevant information and data for use in management information
  
  

Knowledge and Experience

• Experienced in managing and manipulating datasets
• Understanding for the need for accurate and timely management information
• Strong communication skills, with the ability to tailor them appropriately for different audiences, technical backgrounds, and seniority
• Expert knowledge of the MS Office suite products, especially Excel
• Experience with SQL
• Demonstrable proficiency with Data Visualisation tools (e.g. Tableau, QlikView, Power BI, Spotfire, etc.) or Data Visualisation libraries (e.g. D3.js)
• Experience with Snowflake
• Experience working in an Agile or semi-Agile project management environment
  
  

Aptitude and Disposition

• Outcome and customer focussed, self-motivated, flexible, and enthusiastic
• Professional approach to successfully interact with managers/colleagues/external suppliers
• Biased toward action, achievement driven, proactive
• Consistent, resilient, and entrepreneurial
• Not afraid to ask questions
  
  

Competencies

• Technical competence / expertise
• Analytical thinking
• Customer focus
• Self Starter
• Information Seeker
• Team working
• Speed and quality
• Accuracy
• Problem solving
• Time management
• Energy
• Integrity
  
  

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.
• Up to $700 reimbursement towards home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business
  
  

Salary for this role will be tailored to the successful individual’s location and experience. The expected compensation range for this position is 80k - 90k per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.

This document is subject to review after consultation with your Manager.