Regional Director of Operations - #1397742
Oral Surgery Partners
Date: 3 weeks ago
City: Chesterfield, MO
Contract type: Full time
Oral Surgery Partners is looking to grow our leadership team across many locations. We are based out of 23 states including MO, TX, IN, KS, IN, NC, SC and more. The Regional Director of Operations may oversee multiple practice locations across states.
Position: Regional Director of Operations
Position Purpose
The Regional Director of Operations (“RDO”) assists the practices serviced by Oral Surgery Partners (OSP), within the assigned region by establishing and maintaining stable and successful environments that include engaged and accountable team members and meeting and/or exceeding the financial goals of the practice(s).
Essential Functions
Position: Regional Director of Operations
Position Purpose
The Regional Director of Operations (“RDO”) assists the practices serviced by Oral Surgery Partners (OSP), within the assigned region by establishing and maintaining stable and successful environments that include engaged and accountable team members and meeting and/or exceeding the financial goals of the practice(s).
Essential Functions
- Oversee day-to-day operations of multiple practices with full P&L responsibility.
- Foster strong relationships with surgeons, team members, and the support services teams to improve processes and profitability; including implementing local growth initiatives.
- Possess strong business acumen. Understand and assist the practice in attaining the operational levels that optimize productivity, efficiency, and profitability.
- Ensure that the Practice Leaders understand their P&L, key metrics and an understanding of their role in meeting the standards established.
- Train Practice Leaders and follow through on all projects for successful completion; hold Practice Leaders and their teams accountable; ensure all daily/monthly reports are accurate and completed timely.
- Ensure that Practice Leaders are continually teaching, grooming, challenging and developing future Practice Leaders, work with Human Resources on further development.
- Partner with Human Resources and the practice leader to improve team member retention.
- Provide a candid, external perspective, giving feedback to the practice leaders related to team member performance; partner with Human Resources to assist with implementing corrective action, including performance improvement plans.
- Facilitate open communication between the practices and support services departments.
- Be a visible resource to the practice and surgeons by visiting locations in your region, as needed.
- Ensure the practice leaders are compliant with all laws, regulations, OSP policies and procedures. This includes OSHA/HIPAA compliance.
- Other duties may be required as needed.
- Monthly accountabilities:
- Hold Practice Leader meetings
- Complete quality checks
- Attendance on scheduled conference calls
- Minimum of four days of backend auditing
- Conduct Business and Financial reviews
- Quarterly accountability: accurately complete required checklists.
- Budget accountabilities: as requested by the PC’s, assist PC’s in meeting or exceeding budgets in the following areas:
- Accounts Receivable
- Expenses
- Payroll
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