Member Experience Specialist - #1398936

Position Summary

Ready to join our awesome SPENGA Woodbury team? Our member experience specialists are responsible for the sales performance and success of the studio as well as creating a warm and inviting experience for all our members and prospects each time they enter our beautiful new studio.

Qualifications

• Excellent customer service and sales skills
• Dependable, trustworthy, ready to learn and work hard
• Comfortable calling prospects, sharing the SPENGA experience and handling objections
• Previous sales, fitness industry or high-ends goods & services experience preferred
• Friendly, contagious, upbeat personality
• Motivated and driven
• Ability to work in a fast past environment and juggle multiple activities
  
  

Job Requirements

• Manage and exceed membership sales and retention expectations
• Set-up, clean and reset studio equipment after sessions and help maintain studio cleanliness
• Provide studio tours
• Ability to learn CRM software and complete daily lead and sales processes
• Sell memberships and retail
• Retain and increase member participation
• Build and maintain member relationships
• Ability to work early morning, evening, and weekend shifts, with the greatest need being early morning shifts
• As a SPENGA ambassador, member experience specialists will promote, sell, and add to the SPENGA culture in and out of the studio
  
  

Perks

• Discounted SPENGA membership
• Hourly + Commision pay
• Career development opportunities as we grow the SPENGA brand across the Twin Cities
  
  

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.