Account Manager - #1399321
Innovations in Nutrition and Wellness
Date: 2 weeks ago
City: Ogden, UT
Contract type: Full time
Job Details
Description
Main Duties & Responsibilities
Description
Main Duties & Responsibilities
- Demonstrate a commitment to Capstone policy deployment and C.A.R.E model (Communication, Appreciation, Relationships, and Execution)
- Responsible for all duties required to process a customer purchase order (PO) from entry to shipment including material tracking and communication through the entire process. Examples:
- Requotes
- Change Orders (CO)
- Packaging Specifications (CPKG)
- Label review and change process
- Miscellaneous Charges
- Customer Samples
- Customer Product Specifications
- Documentation Requests on Raw Materials and Packaging
- Shipping Coordination between Logistics and Customer
- Arrange, attend, and document customer calls and visits including open order reports (OOR), specification reviews, issue huddles, etc.
- Attend and support internal meetings/huddles.
- Manage 3-10 standard level customers.
- Quarterly to weekly meetings and/or email correspondence.
- Established products with annual to semiannual changes to products.
- Customer advocate for both internal and external customer. Relationship management.
- Assist in re-work processing as needed. Coordinate communication between internal departments and customers.
- Support accounting department in resolving unpaid invoices, collection of stranded/obsolete material costs, and miscellaneous fees.
- Other duties as assigned.
- BS/BA preferred.
- 0-2+ years of customer service experience.
- Proficient in using MS Office including Word, and Excel.
- Must be able to understand, speak, read, and write in English to support customers and perform the essential function of the job including providing presentations, documents, industry regulations, and other communications.
- Must demonstrate the ability to respectfully communicate, address conflict professionally, collaborate effectively, and maintain confidentiality.
- Be familiar with, and abide by, cGMP’s.
- Possess the ability to develop and maintain a team-centered work environment, have a positive attitude, and present yourself professionally.
- Able to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.
- Able to write, deliver, and prepare emails, letters, memos, presentations, reports, etc. professionally and accurately.
- Able to lift 30 lbs.
- Able to sit for long periods of time, reach, bend, lift, stand and crouch as needed.
- Able to perform all tasks defined above either with or without accommodation.
- May be asked to travel to customer locations, tradeshows, and events.
- Able to manage multiple projects in a goal driven, fast-paced environment.
- Willingness to accept phone calls during off hours on a company provided cell phone.
- May be asked to support manufacturing during off hours (uncommon).
- Subject to normal warehouse and production environment.
- Subject to high noise levels where hearing protection, and all personnel protective equipment (PPE) is required.
- Subject to atmospheric conditions such as fumes, odors, powders, dust, and other particles including allergens.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Group Home Staff
Restore Hyper Wellness,
Ogden, UT
20 minutes ago
Chrysalis is seeking to hire full-time or part-time Group-Home Staff. Would you like to support individuals with developmental disabilities to lead self-directed, meaningful lives? Are you looking for a full-time or part-time job with swing shifts , and graveyard shifts available that can work with your schedule? Are you considering a human services career where you can really make a...
Quality Engineer Co-Op Internship
Barnes,
Ogden, UT
1 week ago
Core Responsibilities MRB and MRB process streamlining the process. Software improvements using Discus for Print ballooning, populate net inspect for First articles. Digitize all ICL’s and upload into ETQ. Digitalization of Inspection data entry General Support for Quality Engineers. Qualifications Strong verbal and written communication skills Ability to work in a manufacturing environment. Ability to schedule and organize time and...
Movers/Helpers Wanted
All My Sons Moving & Storage,
Ogden, UT
1 week ago
**ONSITE JOB OFFERS!!!** Hiring Helpers We make it fast and easy to start working!! Pre-qualify within minutes!! Helper Pay: Paid Weekly $16 to 18 per hour (Based on Experience) TIPS Earned Daily $20 to $150 Per Day Perks Beautiful Branded 26 Ft. Box Truck’s: New Equip. "Automatic Trans." State of the Art Tablets for Electronic Paperwork Flexible hours. Full, Part...
