Health Equity Program Manager II - #1400770

Working in close collaboration with the SHP Member Advocacy Liaison, the Social Determinants of Health Department, and the Government Programs Department, this role ensures that SHP’s member-facing strategies and communications reflect accessibility, inclusion, and alignment with the IHN-CCO Health Equity Plan and other regulatory requirements.

• This is a hybrid position that will require onsite presence in Corvallis, OR.
• JOB SUMMARY/PURPOSE
• The Program Manager II – Health Equity Operations supports strategic efforts to embed health equity across Samaritan Health Plans’ (SHP) operations, with a focus on member engagement, outreach, communications, and regulatory compliance. This position reports directly to the Associate Vice President of Health Equity and Member Advocacy and plays a key role in advancing SHP’s commitment to equitable, person-centered care.

Occasionally

• DEPARTMENT DESCRIPTION
• Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity Health Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for Samaritan Health Services’ self-funded employee health benefit plan. As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
• Bachelor’s Degree in a related field or equivalent experience required.
• Three (3) years directly related experience in a managed care/health plan/health insurance setting required.
• Leadership experience required.
• Experience in management principles, practices, policies, procedures and regulations as they relate to assigned program(s) required.
• Experience and/or training in computer applications, including word processing and spreadsheet software, required.
• KEY RESPONSIBILITIES:
• Leads operational components of health equity initiatives in coordination with internal teams and strategic partners, ensuring projects are implemented effectively and aligned with SHP’s equity goals.
• Develops, reviews, and maintains member-facing materials, including handbooks, notices, letters, web content, and member portal materials. Ensures content meets 508 accessibility standards, health literacy guidelines, translation requirements, and culturally responsive communication practices.
• Conducts periodic audits of member materials to assess accessibility, regulatory compliance, and alignment with health equity principles. Leads improvement efforts based on findings.
• Collaborates closely with the SHP Member Advocacy Liaison to integrate member voice and lived experience into communication strategies and equity initiatives.
• Partners with the Social Determinants of Health and Government Programs departments to support equity-aligned operational improvements and ensure consistency across member-facing and regulatory efforts.
• Supports the Delivery System Transformation (DST) Committee, including coordination, member engagement, and integration of health equity into committee processes and communications.
• Supports the DST Community Grant process, contributing to equitable implementation, community outreach, reporting, and alignment with the IHN-CCO Health Equity Plan.
• Participates in community engagement and outreach efforts, including events and initiatives that uplift underrepresented and priority populations.
• Monitors key performance indicators and analyzes data to evaluate the effectiveness of equity and engagement strategies. Prepares reports for leadership and regulatory partners.
• Maintains and updates policies, procedures, and documentation related to equity operations, communications, and member engagement. Supports internal training and technical assistance.
• Provides both strategic and operational oversight, managing complex tasks and escalating issues as appropriate to ensure initiatives stay on track and in alignment with broader organizational goals.
• PHYSICAL DEMANDS
• Rarely (1 - 10% of the time)
  
  

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 – 100% of the time)

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 – 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

BEND FORWARD at waist

KNEEL (on knees)

STAND

WALK – LEVEL SURFACE

ROTATE TRUNK Standing

REACH - Upward

PUSH (0 - 20 pounds force)

PULL (0 - 20 pounds force)

SIT

CARRY 2-handed, 0 - 20 pounds

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist