Associate Customer Support / Operations / Freight / San Clemente - #1401571

A fast growing start up revolutionizing the way the freight industry interconnects with technology is expanding their Customer Service and Operations team. This is an four day a week in office roles in San Juan Capistrano.

This is an opportunity for someone feeling like a “cog on a wheel” in their current company. You will be handling member support and offering a white glove experience to all members while building operational efficiency for client and it’s stakeholders. Great opportunity for someone to wear multiple hats while also truly defining a road to become a Director of Operations.

Required Skills & Experience

• 1-2 years of experience
• Assist with member onboarding
• Answer incoming support calls and assists in resolving member issues
• Communicate and collaborate with engineering, product and marketing teams
• Support customers 7am EST to 7pm EST
  
  

Desired Skills & Experience

• Trucking or Freight experience [VM1]
  
  

What You Will Be Doing

Tech Breakdown

• 70% Customer Support
• 30% Operations
  
  

The Offer

• Base+ Equity in company
  
  

You Will Receive The Following Benefits

• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options
  
  

Applicants must be currently authorized to work in the US on a full-time basis now and in the future. LI-JV1

Posted By: Jaime Vizzuett