TMS Care Navigator – Patient Journey Specialist - #1401612
Mid Cities Psychiatry
Date: 2 days ago
City: Euless, TX
Contract type: Full time

Benefits:
As part of this role, you will work closely with patients, adjusting their treatment levels daily until they reach their optimal level, helping them move toward remission and improved well-being. The treater will also coordinate patient care, maintain comprehensive treatment notes, and update referring providers on patient progress. Collaboration with medical colleagues and participation in regular clinical meetings will be key aspects of the role.
Additional duties include scheduling TMS sessions, managing patient follow-ups with providers, and ensuring a smooth and supportive experience for each patient.
Why This Role Matters:
Clinical data shows that 51% of patients experience remission (PHQ9 score of 4 or lower) with TMS, and 80% achieve a clinical response, with a 50% or more reduction in their PHQ9 score. If you're driven by the desire to help others and be part of an innovative treatment that is proven to improve lives, this is the role for you.
As a TMS Care Navigator, you are more than a clinician — you are a superhero for someone, bringing them closer to a better, healthier future.
Job Application Requirements:
Key Responsibilities:
Mid Cities Psychiatry is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Mid Cities Psychiatry makes hiring decisions based solely on qualifications, merit, and business needs at the time.
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
As part of this role, you will work closely with patients, adjusting their treatment levels daily until they reach their optimal level, helping them move toward remission and improved well-being. The treater will also coordinate patient care, maintain comprehensive treatment notes, and update referring providers on patient progress. Collaboration with medical colleagues and participation in regular clinical meetings will be key aspects of the role.
Additional duties include scheduling TMS sessions, managing patient follow-ups with providers, and ensuring a smooth and supportive experience for each patient.
Why This Role Matters:
Clinical data shows that 51% of patients experience remission (PHQ9 score of 4 or lower) with TMS, and 80% achieve a clinical response, with a 50% or more reduction in their PHQ9 score. If you're driven by the desire to help others and be part of an innovative treatment that is proven to improve lives, this is the role for you.
As a TMS Care Navigator, you are more than a clinician — you are a superhero for someone, bringing them closer to a better, healthier future.
Job Application Requirements:
- A current resume
- A cover letter explaining why you are a strong candidate for this position and what excites you about Mid Cities Psychiatry
- Completed MCP Employment Application
- Completed DISC Assessment
Key Responsibilities:
- Patient Interaction & Procedure Administration: Administer procedures to patients, ensuring their comfort and clinical benefit while maintaining a positive experience.
- Compliance & Protocol Adherence: Ensure adherence to established treatment protocols, office procedures, and HIPAA regulations.
- Professional Conduct: Maintain professional conduct when interacting with patients.
- Patient Follow-ups & Coordination: Manage patient follow-ups, including daily treatment administration, and maintaining comprehensive treatment notes.
- Collaboration & Communication: Update referring providers on patient progress, collaborate with medical colleagues to ensure seamless care, and participate in regular clinical meetings.
- Full-time role: Monday to Friday from 8:00 AM to 5:00 PM, with a possibility of working Saturdays if there are patients scheduled
- Salary: Competitive (but if needed to be specified, $39,500 - $47,500 per year, depending on experience.
- Education & Experience: At least Bachelor’s degree with at least 2 years of clinical experience (PREFERRED).
- EMR/EHR Experience: Familiarity of using EMR/EHR systems.
- Organizational & Problem-Solving Skills: Excellent organizational abilities, innovative thinking, and creative problem-solving skills.
- Communication & Teamwork: Strong communication skills, team-oriented with a positive attitude.
- Attention to Detail: High attention to detail in all tasks and patient interactions.
- Bilingual: Bilingual preferred.
- Health insurance, dental and vision coverage
- Paid time off (PTO)
- 401(k) with employer match
- Mental health support services
- References
- Background Check
- Urine Drug Screening
Mid Cities Psychiatry is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Mid Cities Psychiatry makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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