Director Strategic Operations - #1403125

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
  
  

Responsibilities

• Assists in facilitating strategic initiatives and engagement with site leaders, cross-functional teams and key stakeholders to advance organizational and departmental priorities.
• Serves as change agent, championing agile ways of thinking and working and enabling teams and individuals for success.
• Develops, administers, manages, and implements continuous process improvement and drives business innovation and transformation.
• Identifies improvement projects and sets project priorities, parameters, expectations, and outcomes; manages process improvements projects to ensure success.
• Drives excellence in financial management, communication, innovative business and strategic planning/implementation, performance monitoring and reporting.
• Responsible for the assigned institutional committee(s) portfolio of projects including the analysis of financial expenses and promised project outcomes.
• Provides operational leadership and direction to a team of experienced staff, ensuring resources for the department are optimized to achieve the advancement of organizational strategic goals.
• Helps to develop and support direct reports through education, work assignments, and skill-building.
• Supports staff recruitment, policy implementation and oversees budget planning.
• Responsible to negotiate with urgency to resolve conflicts amongst decision-makers and practice project proponents.
• Leads the communication amongst committees and initiative owners regarding the advancement of institutional committee priorities regarding performance results to improve understanding of strategic objectives of organization.
• Develops and maintains effective relationships across the enterprise to ensure timely and effective information sharing, streamlining strategy approaches/methodologies, issue resolution, business learning and common best practices implementation.
• Responsible for simplifying and resolving complex problems, advocating for the team in inclusive leadership, and ensuring the success of operational decisions.
  
  

Qualifications

• Bachelor’s and 8 years’ experience or Master's and 6 years’ experience in strategy, business operations, healthcare, management consulting, project management, or analytics. Master's Degree preferred.
• Five years of leadership experience.
• Proven ability to lead with influence and collaborate within a cross-functional environment and manage/motivate individuals to drive engagement and business success.
• Significant experience in managing projects, programs and budgets that are complex, strategic, high risk and multi-site in scope.
• Must be comfortable with ambiguity and have a proven track record in change management.
• Must be detail-oriented, possess exceptional verbal and written communication skills.
• Must possess critical thinking skills, and the capacity to gain insights from data.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to program manage complex operations and develop effective relationships.
  
  

Exemption Status

Exempt

Compensation Detail

$160,472.00 - $ 240,718.40 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday. Work hours vary based on needs of the department.

Weekend Schedule

Varied based on needs of the department.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Daja Molina