Privacy Information Governance Advisor - #1403857

Join the Clean Energy Revolution

Become a Privacy Information Governance Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll serve as the customer data privacy subject matter expert for SCE’s Customer Service (CS) organization. With the evolving and complex landscape of customer privacy, SCE must fully understand and manage the ongoing demand from customers and third parties for confidential and personal customer data with associated risks. As an advisor, you will lead and provide guidance across SCE, whether as part of projects or in response to ad-hoc privacy incidents related to the collection, storage, and sharing of customer data. You will provide expert advice on privacy regulations (e.g., CCPA/CPRA, TCPA, CAN-SPAM among others), Personal Information (PI), Personally Identifiable Information (PII) data processing, data sharing systems, authorization, and authentication processes. This includes developing and supporting the implementation of the privacy related projects. As a Privacy Information Governance Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Collaborates with internal teams to implement privacy initiatives and risk mitigating measures
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
• Collaborates with stakeholders to provide appropriate repository and plan for mission critical business content and disaster recovery scenarios
• Identifies opportunities to enhance the Information Governance program by utilizing a thorough understanding of information management, security, and privacy principles
• Drives information governance action items with stakeholders through to completion
• Identifies and resolves gaps in adherence to polices and standards and identifies appropriate issues for escalation
• Performs analysis and process documentation for projects related to information governance, process, compliance, access management, and contractor oversight
• Collaborates with cross-functional teams to address information governance opportunities and resolve issues
• Supports in the delivery of business change programs around records and information management, encouraging best practice across SCE
• Supports operational implementation of various processes and systems ensuring alignment with the Information Governance policies
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
  
  

Minimum Qualifications

• Seven or more years of experience with information governance and data management practices and processes.
  
  

Preferred Qualifications

• Two or more years of experience working with TCPA, CAN-SPAM, CCPA/CPRA, and other data privacy laws.
• Two or more years of project management experience, including Project Management Professional (PMP) credentials or other relevant industry certifications.
• Bachelor's degree or higher in business or a related field.
• Experience in contract management.
• Experience in the energy/utility industry.
• Outstanding oral and written communication skills, with the ability to convey complex technical information, proposals, and recommendations to general, business, or management audiences.
• Intermediate proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, Project, and Visio.
  
  

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
  
  

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.