Sr. Systems Admin Program Lead - #1404161

Responsibilities

In pursuit of a future contract award, we are seeking a Senior Systems Administrator Program Lead to join our team of qualified, diverse professionals. This is a full-time (regular) exempt (salary) position located in Suffolk, VA with potential for limited telework, subject to customer approval. Where innovation meets excellence, we drive the future of technology. As a valued member of our team, you will play a key role in delivering state-of-the-art Information Technology solutions for the Naval Information Forces (NAVIFOR) N4 Directorate’s Collaboration at Sea (CAS). We are looking for qualified candidates who are ready to collaborate, innovate, and make an impact in a fast-paced, forward-looking environment where teamwork is at the heart of our success. Primary responsibilities include:

• Provide 24/7/365 tier I through III Service Desk support schedule to U.S. and Coalition/Allied users
• Staff and manage the Network Operating Center (NOC) Service Desk locations in support of the program across all non-classified and classified enclaves
• Provide real-time support of NOC watch operations and other government designated Service Desk locations, supporting deployed ships and shore-based users via telephone, chat services, trouble ticketing systems, and email across all deployed non-classified and classified (to include SECREL) enclave instances
• Provide system deployment and upgrade support for deployable non-classified and classified (to include SECREL) enclave instances
• May require staffing outside of minimum/normal working hours due to real-world operations, testing, or at other times set by NOC CIO/Deputy CIO and or NAVIFOR, in coordination with the Contactor PM Lead, and may include weekends and federal holidays
  
  

Education/Experience Requirements

To be considered for this position, you must meet the education and experience listed below:

• Over ten (10) years of experience providing Tiers I, II, and III Systems Administrator services across a variety of hardware platforms and software programs
• BA/BS from a US Department of Education accredited college or university in Computer Science, Information Systems, or other Engineering discipline required. Two (2) years of relevant experience may be substituted for one (1) year of formal education as follows:
• AA/AS plus an additional 4 years of experience (14 years total)
• High School diploma plus an additional 8 years of experience (18 total)
• MA/MS strongly preferred
  
  

Minimum Qualifications

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

• Ten (10) years of demonstrated experience working with Windows Server; MS Office, Symantec Endpoint, and other third party tools
• Demonstrated experience supporting Information Assurance (IA) security procedures, which may include scanning and mitigating actions
• Experience working with TeamStudio, Tomcat, JIRA, or similar software (SourceSafe, CVS, etc.)
• Demonstrated experience in a software testing environment
• Three (3) years of experience managing progressively more complex and/or multiple technical programs/projects and responsible for management and control of schedules, performance, and personnel, communicating and interfacing with customers, internal, and external stakeholders for tasks similar to those described in the PWS
• Lead responsibilities require candidate to be of positive energy and self-motivated expert who can show a history of, or assessed as taking on initiatives without direction that benefited and exceeded goals; has the skills to comprehend the larger program picture, objectives, mission sets, and positively build and motivate responsible teams to meet goals
• IAT II or III certification (e.g., Security+, CISSP, or equivalent)
• ITIL v3 (or later) foundations certification
• Relevant AWS cloud foundational certification(s)
• Excellent written and verbal communication skills
  
  

Preferred Qualifications

Candidates with experience or knowledge in these desired skills will be given preferential consideration:

• Incumbent experience with NAVIFOR CAS
• Familiarity with CAS, NTIRA, CENTRIXS-M, and SECREL systems
• Experience with AWS GovCloud, cloud security, and DevSecOps integration
• Knowledge of DoD RMF compliance and cybersecurity best practices
• Strong background in incident response, risk assessment, and security control implementation
• Experience managing IT operations in a DoD/Navy environment
• Strong technical knowledge of system administration, database management, and cybersecurity compliance
• Proficiency in network security, ITSM frameworks (ITIL, COBIT, or CMMI), and risk management methodologies