Mobile Support Technician (24444) - #1404293

[POSITION SUMMARY

[The Mobile Support Department is responsible for preparing and loading all the necessary supplies, equipment, and vehicles to ensure the success of every mobile blood drive and donor center operation. Under the direction of the Mobile Staging management, this position is responsible for ensuring that all mobile equipment is loaded and operational for daily use. Responsible for unpacking, storing, maintaining and rotating inventoried items, supplies and equipment within the mobile support areas. Pulls and stages mobile totes, supplies and equipment according to schedule and requirements. Maintains proper inventory levels for kitting of all supplies. Performs audits of inventories, equipment and supplies in mobile staging areas as needed and as required by various procedures. Maintains mobile staging areas in a neat and orderly arrangement. Provides unparalleled customer service and employee responsiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• *[[Prepares all supplies for each region to ensure daily success of mobile drives and center operations. This is completed by kit/tote assembly. This assembly includes all duties related to the process; packing of new totes per requirements, restoring supplies to maintain proper min/max levels and proper completion of all required documentation.
• Breaks-down used totes which includes unpacking of all items, verifying proper expiration dates and restocking appropriately
• Breaks-down used totes which includes unpacking of all items, verifying proper expiration dates and restocking appropriately
• Loads[and unloads mobile vehicles ensuring all totes, equipment and supplies are properly loaded and unloaded, and nothing is missing.
• Maintains supplies, tools, equipment and work area in a neat and orderly arrangement. Work areas and supplies include (but not limited to) warehouse and mobile staging.
• Responsible for maintenance and cleaning of mobile equipment, supply shelves and storage areas
• Loads and/or unloads vehicles.
• Understands and adheres to all departmental and company procedure/policies.
• May drive company vehicles to and from locations for delivery, service, or pick-ups
• Conforms to all safety practices as dictated by the Health and Safety Manual.
• Performs other duties as assigned.
  
  

[CUSTOMER INTERACTION/PROBLEM-SOLVING

[Must deal with internal and external customers/team members in a courteous, professional, and timely manner. Takes responsibility for problems and maintains a helpful and friendly attitude, and is responsive to customer needs. Represents the organization to vendors and the public in a positive and professional light.

[COMPLEXITY

[Work mostly includes various duties involving different and unrelated processes and methods. Decisions on what needs to be done frequently require analysis of the subject in each assignment and chosen course of action may be selected from several alternatives. Work involves conditions and elements that must be analyzed to identify interrelationships. Work may often include varied duties requiring many different and unrelated processes and methods such as those relating to aspects of administrative or professional fields. Decisions by the employee as to what needs to be done include assessment of unusual circumstances, variations in approach, and incomplete or conflicting data

[NATURE AND EXTENT OF SUPERVISION PROVIDED TO THE POSITION

[Overall, objectives and resource allocations are determined by the Supervisor, providing broad administrative direction, with assignments given in terms of broadly defined missions or functions. Employee plans, designs and carries out programs, projects, studies, or other work independently. Results are considered technically sound by virtue of the employees expertise, and are generally accepted with review only for conformity to objectives, contribution to program goals, or advancement of techn logical understanding

[QUALIFICATION REQUIREMENTS

[To perform this job successfully, each essential duty (as identified above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

[EXPERIENCE

[1 year experience in warehouse, stockroom and/or material handling a plus

[CERTIFICATES, LICENSES, ETC.

[Valid California Drivers License. Forklift License a plus.

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