Medical Billing Specialist / Team Lead - #1404349
Ellie Mental Health - Santa Fe, NM
Date: 12 hours ago
City: Rio Rancho, NM
Contract type: Full time

As a Medical Billing Specialist / Team Lead at Ellie Mental Health - New Mexico, you will do medical billing for psychotherapy
services performed at our outpatient mental health clinics across New Mexico. This will
include posting payments, reviewing claims, resolving claims, and providing exceptional customer
service. We want people to love their jobs, and to feel meaningfully connected to the work we are
doing as a team. We believe mental health is super important! We know that every position at Ellie
contributes to our overall mission of bettering the lives of everyday families.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. All Ellie's in New Mexico are owned, operated, and staffed locally.
Responsibilities:
services performed at our outpatient mental health clinics across New Mexico. This will
include posting payments, reviewing claims, resolving claims, and providing exceptional customer
service. We want people to love their jobs, and to feel meaningfully connected to the work we are
doing as a team. We believe mental health is super important! We know that every position at Ellie
contributes to our overall mission of bettering the lives of everyday families.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. All Ellie's in New Mexico are owned, operated, and staffed locally.
Responsibilities:
- Post insurance payments to the system & make sure ERAs balance
- Ensure documentation is attached to all claims
- Review all claims for accuracy and submit to insurance companies
- Resolve all rejected & denied claims
- Follow up on outstanding insurance invoices; submit claim appeals to insurance companies
- Allocate client payments
- Assist in handling pre-authorizations
- Maintain system by adding/updating CPT codes, payers & new clinic locations
- Coordinate with HR Specialist for completion of payroll
- Respond to staff questions regarding insurance & claims-related issues
- Experience as a Medical Biller
- Solid understanding of billing software and electronic medical records
- Must have the ability to multitask and manage time effectively
- Excellent written and verbal communication skills; extreme attention to detail
- Outstanding problem-solving and organizational abilities
- Passion for working in the mental health field
- Bachelor’s Degree preferred
- Credentialing experience a plus
- 401(k) w/ Matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (Flex PTO)
- Paid holidays
- Paid CEU time off
- Bonus opportunities
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