Case Manager - Career Development - WFC - #1404410

Job Summary

The Career Development Program (CDP) Case Manager provides case management

for clients enrolled in the Workforce Innovation and Opportunity Act

(WIOA) program and other employment and training grants. The Career

Development Program assists job seekers and youth with the training, work

opportunities and supports needed to be successful in the workplace. The CDP

Case Manager works to ensure the success of the client by offering coaching

and resources very specific to each client.

Essential Duties

(The following duty statements are illustrative of the essential functions

of the job and do not

include other non-essential or marginal duties that may be required. Mesa

County reserves the

right to modify or change the duties or essential functions of this job at any

time. All

responsibilities may not be performed by all incumbents.)

Interviews clients, collects pertinent demographic and employment history

data; assesses needs, job skills and employment history to determine

eligibility and ascertain suitability for enrollment into training and

employment programs.

Identifies barriers to training and employment for clients and makes

appropriate referrals to campus and community resources to remove such

barriers.

Utilizing information gathered during assessment, develops Individual

Employment Plans (IEP) with clients, outlining training and employment

goals as well as supportive services needed to achieve such goals.

Applies time management and organizational skills in order to maintain a

caseload deemed appropriate by the Career Development Program Supervisor.

Builds and manages client case files in accordance with standardized

protocol, including accurate and complete forms as required by the Colorado

Department of Labor & Employment and Mesa County.

Completes data entry of client information into the state computer system in a

timely manner, including comprehensive, detailed case notes.

Interprets career and job skills assessments results and provides guidance to

clients.

Meets regularly with clients to update plan and progress towards goals set

forth in the IEP.

Provides clients with information regarding local and state labor market to

assist them in reaching their career goals.

In collaboration with other case managers, may make program presentations to

community agencies and employers.

Oversees clients in work experience and on-the-job training activities;

maintains communication with employers regarding client performance and

provides coaching to the client based on employer feedback.

Develops and maintains relationships with training providers and employers.

Assists with employer relations activities, including consultative

meetings, job fairs, workshops and networking events.

Maintains knowledge of applicable Federal, State, and agency rules,

regulations, policies, and guidelines.

Positively represents the Workforce Center by having general knowledge of the

various programs offered throughout the Department of Human Services.

Other related duties as assigned.

Youth Specific Essential Job Functions

Provides wrap-around services for youth by implementing the WIOA Youth

Elements.

Collaborates with local high schools in order to implement dropout prevention

programming.

Partners with Child Welfare Chafee and Youth-in-Transition programs to provide

intensive case management for youth.

Partners with local school districts to create meaningful work experiences for

in-school youth

Participates in youth specific outreach events in collaboration with internal

teams and local partners such as local school districts, and Colorado Mesa

University.

Coordinates and promotes opportunities for career exploration and hands-on

learning.

Minimum Requirements

REQUIRED SKILLS

Strong communication, both orally and written