Licensing and Contracts Specialist - #1405118

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

The Licensing and Contracts Specialist will ensure all Neighborhood Healthcare’s licensing and permit requirements compliant and submitted. This role will assist Neighborhoods contracting operations by reviewing/redlining contracts, overseeing administrative tasks, and leading special projects determined by Finance Management. Candidates must be located in Southern California.

Responsibilities

Licensing

• Serves as principal advisor on licensing matters
• Collaborates with leadership and other internal stakeholders in determining proper licensing actions that need to take place
• Prepares all licensing, permits, and registration applications necessary to ensure proper compliant operations and submits them to the proper local, state, or federal agencies
• Tracks all applications and proactively follows-up on the status until final approvals are obtained
• Tracks all renewal requirements for all local, state, and federal licenses, permits, and registrations
• Oversees records and retention of documents relating to licensing and ensures that documentation is complete and accurate
• Develops, updates, and reviews policies and procedures for licensing and permits to ensure efficiency and accuracy
• Organizes and prioritizes workload based on deadlines, importance, and visibility
  
  

Contracts Management

• Reviews and analyzes contracts to ensure compliance with company standards
• Negotiates aspects of contracts between Neighborhood and external sources, as directed
• Participates in the development, review, and auditing of the organization's contracts
• Provides administrative support to management, such as maintaining and managing Asana, Coupa, and contract management software systems
• Leads and/or assists in managing special projects with the team
  
  

Quality Management

• Contributes to the success of the organization by participating in quality improvement activities
  
  

Customer Relations

• Respond promptly and with caring actions to patients and employees
• Maintain professional working relationships with all levels of staff, clients, and the public
• Cooperates in accomplishing department goals and objectives
• Works with outside vendors to maximize quality of Vendor/NHC relationships and ensures industry respect
• Maintains professional demeanor with internal and external contacts in all business transactions
• Functions at highest level according to credentials and competencies
• Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy
• Operates to instill confidence in our care and in our facilities to patients, fellow employees, and other stakeholders
  
  

Qualifications

Education/Experience

• Bachelor’s degree required or equivalent combination of education and experience; master's degree preferred
• Two years’ project management experience required
• One year contracts review experience required
• One year filing, renewing, and tracking business licenses and permits experience required
• Experience with compliance and/or C-suite support preferred
• Experience with multi-tiered licensing in healthcare or FQHC environments preferred
  
  

Additional Qualifications (Knowledge, Skills, And Abilities)

• Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Knowledgeable about and experience with contract management and Microsoft Office software
• Knowledgeable about and experience with reviewing, redlining, and negotiating contracts
• Ability to research licensing requirements and understand statutory language
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Excellent project management ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner
  
  

Physical Requirements

• Ability to lift/carry 5 lbs/weight
• Ability to stand for long periods of time
  
  

Pay range: $32.40-$45.34 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.