Office Administrator - #1405332

SMALL TOWN VIBE.

Big Company Resources. Endless Possibilities.

Integrity

/ Empathy

/ Curiosity

/ Commitment

You're more than an employee, you're Swanston Equipment's new

OFFICE ADMINISTRATOR!

• **Top-of-market pay**
• **8am to 5pm M-F, no nights and no weekends**
• **On-the-job training**
• **Friendly, fun, flexible work environment**
• **Amazing culture in a 4th generation, family-owned business**
  
  

Position Purpose

As the office administrator, you will

provide day-to-day administrative support to all departments across the organization while also serving as the first point of contact for customers, providing them with welcoming and helpful experiences.

Key Responsibilities

• Welcome, assist, and provide information to customers, visitors, and guests of Swanston Equipment who visit our store in a polite and courteous manner
• Respond to customer inquiries via telephone, transfer the calls to the relevant internal department, or record a message for follow-up by the appropriate team member
• Deliver outstanding customer service by showing courtesy and respect to guests, in alignment with Swanston's core values
• Assist with other related clerical duties such as photocopying, scanning, filing, maintaining company calendars, etc.
• Maintain and upkeep the showroom, waiting areas, and other high-traffic customer facing locations within the dealership location
• Order, track, and maintain inventory of office supplies for the dealership location
• Maintains customer records with updated certificates of insurance, phone numbers, contact info, addresses, etc. within the company dealer management system
• Assist the leadership team with ad hoc administrative tasks as requested
• Assists in company event coordination
• Provide back-up administrative support to the sales support specialist as needed
• Support the accounting and finance department by:
• Reviewing all invoices for appropriate documentation and uploading them to the Accounts Payable system
• Answering all vendor inquires professionally and positively
• Safeguarding the organization's value by maintaining the confidentiality of sensitive information
• Perform additional tasks and/or duties as assigned
  
  

Knowledge, Skills, And Abilities

• High school diploma or equivalent
• Exceptional customer service experience
• Excellent verbal, written and interpersonal communication skills
• Actively listening ability
• Excellent interpersonal and customer service skills
• Excellent organizational skills with a high attention to detail
• Excellent time management skills with proven ability to meet deadlines
• Ability to prioritize tasks and function well within a high-paced and at times stressful work environment
• Proficient with Microsoft Office Suite or related software
• Highly flexible with the ability to be adaptable to fit the needs of a growing organization
• Proactive with a willingness to jump in and help
• Outgoing, empathic, and curious with the ability to build and maintain professional relationships
• Exhibits respectful and considerate behavior to all customers, co-workers, guests, visitors, etc.
• Adheres to company core values
• Ability to maintain confidentiality in working with highly sensitive financial and business information
  
  

Physical Requirements

• Sit: 90%
• Stand, bend, twist: 10%
• Work Environment: Indoors
• Noise: Low
• Lift up to: 40 lbs.
  
  

Are you looking for a job where you can thrive in a positive work environment that truly cares about your well-being, health, and safety? Look no further! Swanston offers an amazing compensation package with competitive pay, the potential for year-end incentives, 8 company-paid holidays, instant PTO accruals, paid parental leave, and a variety of insurances including medical, dental, vision, long-term disability, and group ife coverage. Plus, we have options for voluntary life insurance, HSAs, FSAs, Dependent Care Spending Accounts, and more fantastic benefits. Come join us at Swanston Equipment, where fun meets professionalism in equal measure!

Swanston Equipment is an Equal Opportunity Employer.