Department Coordinator for Emergency and Critical Care - #1406003

Veterinary Department Coordinators to work varying schedules 4-5 days per week!

24-hour emergency and specialty referral practice in Gaithersburg, MD

Open Positions:

Emergency Department Coordinator

Sports Medicine and Rehabilitation Coordinator

Duties Include: Client service, answering telephones, making appointments, maintaining electronic medical records, pharmacy and retail sales, maintenance/housekeeping, financial responsibilities such as collecting deposits/payments and balancing cash drawer, assisting assigned specialty departments.

As a Department Coordinator, you will be part of a team that handles incoming phone calls to the hospital. Additionally, you will serve as a liaison for your assigned specialty department(s), overseeing administrative tasks such as schedule management, record requests, and document scanning/uploading.

Education and Experience:

Prior experience in a veterinary hospital is mandatory.

Minimum of 2 years of experience in fast-paced customer service, preferably in the veterinary/medical field.

Proficiency in working with high-volume multi-line phone systems.

Familiarity with common veterinary medical terminology and the ability to recognize signs and symptoms indicative of emergency patient conditions.

High school diploma or equivalent.

Ideal Candidate's Knowledge, Skills, and Abilities:

Excellent communication and client service skills with proper phone etiquette.

Strong team-oriented work approach.

Accurate handling of financial transactions.

Organized, and people-oriented.

Demonstrates sound decision-making and multitasking abilities in high-stress environments.

Comfortable working with animals.

Experience with Idexx Cornerstone software is a plus!

Preference will be given to candidates with client service experience in specialty medicine, though we are willing to train the right person if they are highly motivated.

Shift Availability:

Day Shift

8- hour shifts

10-hour shifts

12-hour shifts

Pay Range

$20—$27 USD

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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