Director, Program Manager - #1406920

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Program Manager

What does a successful Director of Program Management do at Fiserv?

A successful Director of Program Management at Fiserv leads and oversees multiple large-scale projects, ensuring their timely, budget-conscious, and high-quality delivery. This role involves managing critical initiatives, including significant projects like data center relocations, to maintain our operational excellence and strategic objectives.

What You Will Do

• Lead and manage the Program Management Office (PMO), establishing best practices for project management aligned with organizational goals.
• Oversee the planning, execution, and successful completion of large projects, ensuring timely, budget-conscious, and high-quality delivery.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables, developing and adjusting comprehensive project plans as necessary.
• Implement risk management strategies to identify and mitigate potential project risks, ensuring successful outcomes.
• Act as the primary point of contact for stakeholders, providing regular updates on project status and performance metrics.
• Foster a culture of continuous improvement, mentoring project management personnel and incorporating lessons learned into future projects
  
  

What You Will Need To Have

• 10+ years of experience in program or project management, with a proven track record of managing large, complex projects.
• 8+ years of experience with project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• 8+ years of experience in leadership roles, demonstrating exceptional communication and interpersonal skills to motivate teams and build strong stakeholder relationships.
• PMP or similar project management certification.
• Bachelor’s degree in Business Administration, Project Management, or a related field; and/or military experience.
  
  

What Would Be Great To Have

• Master’s degree preferred, and/or equivalent military experience.
  
  

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank You For Considering Employment With Fiserv. Please

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  
  

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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