Customer Account Coordinator - #1407203
Green Bay Packaging
Date: 1 week ago
City: Kalamazoo, MI
Contract type: Full time
Our Customer Service Representative position is more Project Management position, not a Call-Center position.
You Will Be Expected To
Provide timely and accurate information about incoming customer order status and product knowledge requests.
Process customer orders/changes, and returns according to established department policies and procedures.
Process customer returns according to established department policies and procedures.
Work closely with accounts receivable department to resolve any disputed payment items.
Provide timely feedback to the Company regarding service failures or customer concerns.
Partner with Sales Representatives to meet and exceed each customer’s service expectations.
Ability to prioritize a fluctuating work load.
Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
Perform other duties as assigned.
You Will Be Expected To
Provide timely and accurate information about incoming customer order status and product knowledge requests.
Process customer orders/changes, and returns according to established department policies and procedures.
Process customer returns according to established department policies and procedures.
Work closely with accounts receivable department to resolve any disputed payment items.
Provide timely feedback to the Company regarding service failures or customer concerns.
Partner with Sales Representatives to meet and exceed each customer’s service expectations.
Ability to prioritize a fluctuating work load.
Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
Perform other duties as assigned.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
General Manager
Gerber Collision & Glass,
Kalamazoo, MI
5 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every...
Program Mgr I
Parker Hannifin,
Kalamazoo, MI
1 week ago
Parker Hannifin About Parker Aerospace At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient, and increasingly sustainable flight throughout the aircraft's lifecycle, including aftermarket support. Our passionate people with deep engineering expertise and our breadth of differentiated technologies ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with...
Retail Part Time Store Associate
Office Depot,
Kalamazoo, MI
3 weeks ago
Overview Pay, Benefits & Work Schedule: The salary range for this role is $12.50/hour to $14.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.
