AI Architect - #1408012
NICE
Date: 4 days ago
City: Sandy, UT
Contract type: Full time

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Job Description
NICE is looking for an exceptional Senior AI Architect to join our team. As an Senior AI Architect, you will help design features for our contact center solutions that use generative AI. You will work with a globally distributed team to explore and create solutions to industry problems using state-of-the-art large language models and other AI techniques. You bring to this team environment several years’ experience in software development, generative AI, and the curiosity and grit to see a project to delivery.
Responsibilities
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Job Description
NICE is looking for an exceptional Senior AI Architect to join our team. As an Senior AI Architect, you will help design features for our contact center solutions that use generative AI. You will work with a globally distributed team to explore and create solutions to industry problems using state-of-the-art large language models and other AI techniques. You bring to this team environment several years’ experience in software development, generative AI, and the curiosity and grit to see a project to delivery.
Responsibilities
- Meet with internal stakeholders, including Product Management, to understand product requirements.
- Define design and architecture to support product features based on generative AI.
- Communicate design to Product Management, development teams, and other stakeholders.
- Compare design approaches based on factors such as cost, response quality, and latency.
- Collaborate with management to improve developent process, including testing standards.
- Help diagnose and resolve escalated production issues with AI-based features.
- Meet with globally remote implementation teams, sometimes outside US business hours.
- Build and optimize application prototypes that leverage generative AI.
- Stay informed of the latest advancements in AI application development and tools.
- Minimum of 1 year of experience working with generative AI applications.
- Minimum of 3 years of experience working in production software development.
- Minimum of 3 years of experience working with AWS resources.
- Excellent proficiency in Python programming.
- Ability to develop and maintain good working relationships with cross-functional teams.
- Ability to clearly communicate and present to internal and external stakeholders.
- Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask.
- Experience with data science or machine learning beyond generative AI.
- Experience working on international, globe-spanning teams.
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Associate - Asset Management
Bridge Investment Group,
Sandy, UT
1 day ago
Make an impact You will oversee the Asset Management of portfolio of multifamily properties and collaborate with the investment team on new acquisitions. Drive value by developing and executing strategic operational and business plan recommendations Become an expert on regional market dynamics to guide asset-level and market-level decision making Oversee multimillion-dollar capex projects Assist with creation of budgets and financial...

Accounts Payable Specialist
Marvin Design Gallery by Mountain West Windows and Doors,
Sandy, UT
1 week ago
Description Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team. We provide competitive pay, excellent benefits, bonuses, 401(k) retirement plan, profit sharing, and generous paid time off. With...

Firefighter EMT / Paramedic
Sandy City,
Sandy, UT
3 weeks ago
Firefighter EMT/Paramedic needed for a Sandy, UT employer. STARTING SALARY:** Firefighter/EMT: $57,845-$78,853/annually Firefighter/Paramedic: $68,307-$93,080/annually STATUS:** Regular (benefitted) CLOSING DATE:** Position will close on May 9 th at 5:00 p.m. SUMMARY:** Under the direction of the Fire Chief and supervision of the Station Officer, responsible for the care, operation and condition of fire apparatus and equipment. Provides the City with prevention...
