Trade Administrator - #1408190
Heritage Home Service
Date: 3 days ago
City: Manchester, NH
Contract type: Full time
Join the Cote Electric Team as a Trade Administrator in our Manchester, NH office
Cote Electric is seeking a highly organized and proactive Trade Administrator to oversee and optimize dispatch operations at our Manchester, NH, location. This role is key to ensuring timely service delivery and exceptional customer satisfaction.
Responsibilities
Strategic Planning and Optimization
Develop and implement strategic plans to improve dispatch efficiency and align with company goals.
Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives.
Dispatch Operations and Coordination
Oversee day-to-day dispatch operations, ensuring tasks are assigned efficiently and progress is monitored closely.
Address and resolve any issues that arise, maintaining smooth and effective operations.
Relationship Building
Build and nurture strong relationships with technicians, customers, and the regional dispatch team.
Foster a collaborative environment that ensures excellent service delivery and customer satisfaction.
Performance Analysis and Improvement
Continuously analyze performance data to identify areas for improvement.
Implement changes to enhance efficiency and service quality, driving our operations to new levels of excellence.
Qualifications
Full-time Monday through Friday, 630 am-330 pm. This is an in-office position located in Manchester, NH.
If you're ready to contribute to a growing and dynamic team, playing a vital role in our service operations, we encourage you to apply today!
Equal Opportunity Employer. Cote Electric is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
Cote Electric is seeking a highly organized and proactive Trade Administrator to oversee and optimize dispatch operations at our Manchester, NH, location. This role is key to ensuring timely service delivery and exceptional customer satisfaction.
Responsibilities
Strategic Planning and Optimization
Develop and implement strategic plans to improve dispatch efficiency and align with company goals.
Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives.
Dispatch Operations and Coordination
Oversee day-to-day dispatch operations, ensuring tasks are assigned efficiently and progress is monitored closely.
Address and resolve any issues that arise, maintaining smooth and effective operations.
Relationship Building
Build and nurture strong relationships with technicians, customers, and the regional dispatch team.
Foster a collaborative environment that ensures excellent service delivery and customer satisfaction.
Performance Analysis and Improvement
Continuously analyze performance data to identify areas for improvement.
Implement changes to enhance efficiency and service quality, driving our operations to new levels of excellence.
Qualifications
- Experience in dispatch operations or a similar role is preferred.
- Strong leadership and project management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in scheduling or dispatch software is a plus.
Full-time Monday through Friday, 630 am-330 pm. This is an in-office position located in Manchester, NH.
If you're ready to contribute to a growing and dynamic team, playing a vital role in our service operations, we encourage you to apply today!
Equal Opportunity Employer. Cote Electric is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
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