Program Coordinator - #1408213

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

Our Bay Area programs are in need of a fully dedicated administrator to ensure the aspects of our programs are both accurate and organized. The Program Coordinator is responsible for providing lead administrative support to the care management team and manage data entry and medical records for multiple clients and administrative databases.

Essential Job Functions

• Responsible for ensuring all administrative aspects of CalAIM programs are accurate and organized.
• Enters new clients into electronic health record.
• Ensures all client authorizations are up to date and submits re-auths as needed.
• Runs reports as requested by managers.
• Enters purchase of service requests in electronic health record as well as accounting system.
• Purchases all office supplies for program with manager approval.
• Processes invoices and works closely with accounting team.
• Participates in chart reviews and audit prep as applicable.
• Keeps minutes of all important meetings.
• Other reasonably related projects as assigned
  
  

Required Qualifications

• Bachelor’s degree in Business Administration, Health Administration, or other related discipline
• Strong analytical, interpersonal, problem solving and communication skills
• Ability to communicate effectively in writing, in person and work as a team
• Strong, Excel, MS Office skills, MS Outlook
• Experience with Spreadsheets and Pivot Tables, EMR helpful
• Excellent organizational skills, detail-oriented, multitasking, and capable of meeting deadlines
• Ability to successfully provide and maintain confidential clerical and administrative support
• Excellent interpersonal and customer service skills
• Must be organized, honest, dependable, able to handle multiple tasks, self-motivated and able to work independently
• Demonstrated interest in working within a multicultural environment and social services field
• Ability to support the mission, vision, and values of Institute on Aging and abide by applicable standards of conduct, policies, and procedures

Desired Qualifications

• Higher degree in Health or Business Administration or a related discipline
• Current/prior experience working in home health care coordination and community-based organizations working with at-risk population (e.g., frail seniors, home bound individuals, developmentally delayed adults, etc.)
• Bilingual language skills
  
  

Compensation

• Range: $ 25 - 31/hourly
  
  

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.