Mortgage Loan Generalist - #1408241

To be considered for this position, you must apply on the Fortera website.

Apply at: https://www.forteracu.com.

**Mortgage Loan Generalist**

Full Time

Clarksville, TN, US

ID:1036

• Salary Range:** $17.00 To $20.00 Hourly
• This position is not remote eligible**.
  
  

Salary: Depending on experience.

**POSITION PURPOSE**

The purpose of this position includes, but is not limited to, assisting in all clerical tasks associated with the origination of the mortgage loan, completing post-closing tasks, working with Accounting to balance GLs and loan costs and working with the servicing team to onboard or sell loans.

**ESSENTIAL FUNCTIONS AND BASIC DUTIES**

• Receive and review loan applications for completeness.
• Conduct interviews or contact members for additional information as necessary.
• Accurately input loan application data into Mortgage Operating Systems.
• Prepare loan disclosure documents for signatures in accordance with Credit Union procedures.
• Create loans in automated system through data entry.
• Assist loan processors/closers in loan closings.
• Perform all post-closing tasks for closed loans.
• Prepare and process Adverse Action Forms and/or Incomplete Notices.
• Maintain mortgage GL accounts and resolve any discrepancies with Accounting in a timely manner.
• Prepare correspondence as necessary.
• Ensure sensitive items, files, and original loan documents are secured properly.
• Attend and participate in all meetings, trainings and committees as required.
• Participate in community and civic events to promote awareness of the Credit Union in the community.
• Satisfactorily complete all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance.
• Ensures work area and assigned equipment are clean secure and well-maintained.
• Perform other duties as assigned by management.
  
  

**PERFORMANCE MEASUREMENTS**

• Loan file data and quality control are in accordance with Credit Union policies and procedures. Established standards are maintained and duties are performed efficiently in the least time possible.
• Ensures records, documents, and files are complete and accurate.
• Professional and courteous working relations exist with members and business professionals. Assistance, information, and document copies are provided as needed.
• Effective working relations exist with Credit Union personnel. Branch and loan personnel are well supported and assisted.
• Management is appropriately informed of area activities and of any significant problems.
• The Credit Unions professional reputation is maintained and conveyed.
• Fortera Core Values are satisfactorily demonstrated.
  
  

Skills/Abilities

• Accurately assesses cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality.
• Well-organized and attentive-to-detail.
• Member-focused with strong interpersonal communication skills.
• Able to work in a cooperative manner with others.
• Able to use PC, related software applications, and standard office equipment.
• Strong spelling, grammar, and business correspondence skills.
• Able to meet deadlines and maintain and effective and efficient workflow.
• Must be able to work well under pressure while always promoting a professional image of the Credit Union.
• Professional dress, appearance, and attitude.
• Must be able to work independently, collaboratively as part of a team, and handle multiple tasks in a fast-paced environment.
• Regular and predictable attendance.
• *Not remote work eligible.
• Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, disability, pregnancy, genetic inf rmation, religious preference, protected veteran status, sexual orientation, gender identity or any other trait protected by state or federal law.
  
  

**

**Please be advised, visa sponsorship is not available for this position.**

**QUALIFICATIONS**

Education/Certification

• High school graduate or equivalent; additional business coursework helpful.
  
  

Experience Required

• One to two years mortgage lending related experience preferred.
  
  

Preferred Knowledge

• General understanding of Credit Union operations.
• Knowledge of Credit Union loan and mortgage documents and state title requirements.
• Understanding of loan applications and filing requirements.
  
  

**MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION**

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
  
  

Mathematics Ability

• Ability to perform basic math skills, use decimals to compute ratios and percents, and to draw and interpret graphs.
  
  

Language Ability

• Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
• Ability to write complex sentences, using proper punctuation, adjectives, and adverbs.
• Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
  
  

**PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION**

Finger Dexterity

• Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
  
  

Talking

• Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
  
  

Average Hearing

• Able to hear average or normal conversations and receive ordinary information.
  
  

Repetitive Motion

• Movements frequently and regularly required using the wrists, hands, and/or fingers.
  
  

Average Visual Abilities

• Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
  
  

Physical Strength

• Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
  
  

**WORKING CONDITIONS**

None

• No hazardous or significantly unpleasant conditions (such as in a typical office).