Master Data Analyst I - #1408709

Role Summary

This position manage direct customer account data for Pfizer Pharmaceutical in US and Puerto Rico to ensure compliance with federal and state requirements. Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and Pfizer policies. In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products.

Business Analysts are also responsible for the creation and maintenance of pricing records in SAP in accordance with established controls and processes for US, and Puerto Rico pharmaceutical products.

This position is critical to the successful operation of the business as Master data is used to drive business operations from Customer Service through Finance.

Role Responsibilities

• Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials. Requires extensive knowledge of SAP partner functions.
• Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account’s primary business activity to assign the appropriate trade class. Errors could result in non-compliance in areas of the government reporting, FDA and loss of revenue.
• Establish and maintain various pricing records for sales order management including but not limited to list prices, contract prices, promotions/deals, returns accruals, and other ad-hoc pricing requests as required by the business.
• Respond to information requests from Customer Service Reps, Contracts, Credit Collections and Trade
• Maintain customer product portfolios to ensure compliance with PDMA/FDA guidelines and ensure Pfizer’s distributor website reflects data consistent with any restrictions.
• Research and validate customer requests for online access and participate in the resolution of online user account mapping issues.
• The role requires an ability to understand key business fields within Sap as well as attention to detail.
• Manage the monthly Medpro file extract to scrub both DEA and State license data.
• Assist government pricing with the Prasco reconciliation process by researching and investigating account trade classifications.
  
  

Qualifications

Must-Have

• High School diploma with 6+ years of experience; Associate's Degree with 4+ years of experience; Bachelor's degree with 0+ years of experience.
• Excellent analytical skills
• Excellent verbal and written communication skills
• Ability to handle multiple tasks and deadlines in a timely and organized manner
• Strong interpersonal skills in a multi-team environment
• Proficiency in Microsoft Office & Excel
  
  

Nice-to-Have

• 2+ years experience working in customer service and supply chain management.
• Experience in SAP and Microsoft office, internet navigation, industry knowledge regarding customer classification and functionality preferred.
• Knowledge of basic pricing/contracting strategies, awareness of regulatory issues concerning shipping and storing pharmaceutical product preferred.
• Experience working in pharmaceutical industry
• Excel super user
  
  

Physical/Mental Requirements

• Sitting and working on computer for long periods
• Communicate w/customers via phone and computer
• Minimal lifting 25lbs or less
  
  

Non-standard Work Schedule, Travel Or Environment Requirements

• Shift being posted is 9:00 AM to 5:30 PM EST
• Flexibility to cover non-standard hours
  
  

OTHER JOB DETAILS:

• Last Date to Apply for Job: June 11th
• Work Location Assignment: Hybrid
• This position is hybrid remote (in office 2-3 times per week as well as for business critical meetings as communicated by Management) Tuesdays are mandatory onsite days**
  
  

The annual base salary for this position ranges from $62,700.00 to $104,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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