Affordable Housing Community Director - Non-Exempt (REF9572T) - #1408844
FPI Management
Date: 1 day ago
City: Kennewick, WA
Salary:
$36
-
$37
per hour
Contract type: Full time

Company Description
Multifamily Property Management
Job Description
The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing andenhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals.Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).
Duties And ResponsibilitiesQualifications
Essential Attributes
EEO/EVerify Statements
FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.
Multifamily Property Management
Job Description
The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing andenhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals.Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).
- Property Name: Copper Ridge
- 5501 W Hildebrand Blvd, Kennewick, WA 99336, USA
- Full-Time
- Unit Count: 232
- Driving a site-owned golf cart is a requirement for this role. Since driving a site-owned golf cart is a requirement for this role; a valid unrestricted United States Driver's License will be required.
Duties And ResponsibilitiesQualifications
- Client Relations
- Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
- Communication
- Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
- Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Employee Management
- Develop and manage the site team members; including participating in the hiring, training and evaluation of employees.
- Ensure all open positions are filled in a timely manner.
- Ensure all employees maintain compliance with various department requirements.
- Leasing/Occupancy
- Maintain occupancy levels as established by owner/budget expectations.
- Oversee and exhibit professional leasing techniques.
- Ensure completion of the monthly Market Surveys and analysis.
- Develop and implement advertising and marketing strategies for the apartment community as needed.
- Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
- Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
- Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
- Develop and oversee the implementation of resident retention programs.
- Ensure the safety, comfort and privacy of all property residents.
- Ensuremove-in orientation is completed consistently with new residents.
- Revenue Management
- Manage the maximum revenue potential of the property through the management oflease expirations and timely turnover.
- Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
- Participating in the development of and managing to the approved operating budget.
- Accurately processing vendor invoices and managing accounting month end.
- Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting.
- Reporting and Document Management
- Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
- Responsible forthe daily integrity and confidentiality of resident files.
- Ensure that documents and reporting systems are maintained, updated, and organized.
- Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc..
- Assist in budget preparation and delivery.
- Risk Management
- Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
- Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms.
- React calmly and professionally in emergency, emotional and/or stressful situations.
- Maintain current permit, licensing, and inspection requirements.
- Maintain compliance with OSHA requirements.
- Facility Maintenance
- Assist residents with reporting of maintenance needs.
- Document facility and maintenance needs and ensure timely completion.
- Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
- Follow up on maintenance requests to promote resident communication and satisfaction.
- Other
- Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
- Comply with all Fair Housing Laws and FPI policies and procedures.
- Promote a professional image by adhering to FPI Management's Dress Code Policy.
- Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
- Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
- Perform any and all functions as directed by the supervisor, including special project assistance.
- Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license.
- Must have a minimum of 2 years' experience with affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
- Affordable Housing Accreditation (e.g.: HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs.
- Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management.
- High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
- Must be proficient in speaking, reading, and writing in English.
- Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
- Yieldstar
- Yardi
- Weblisters
- RealPage
- On-Site
- Microsoft Word
- Microsoft Excel
- Knock
- Craigslist
- Adobe Acrobat
- Google Mail (GMail)
- Google Drive
- Internet Use
- Basic Computer Skills
- Customer Service
- Management
Essential Attributes
- Embracing and exemplifying ourHEARTcore values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
- Positive influencing, interpersonal, and communication skills are essential.
EEO/EVerify Statements
FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Team Member
Bluestone Hospitality Group,
Kennewick, WA
2 days ago
Team Member Overview Burger King is hiring immediately for Team Members. Team members must enjoy working with people who take fast food seriously yet have fun preparing and serving it. Must be committed to working in the fast food industry, contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career...

Delivery Driver
Johnstone Supply The Founders Group,
Kennewick, WA
4 weeks ago
Job Type Full-time Description PRIMARY PURPOSE - To provide assistance and support to both internal and external customers. ESSENTIAL DUTIES AND RESPONSIBILITIES - Deliver orders to customers in a professional and timely manner. Receive in daily rush orders and weekly Corp and Tigard orders. Check stage on orders. Put away stock in warehouse and pull will-call orders for customer pick...
