Registrar - #1408884

Community Health Systems


Date: 1 day ago
City: Dothan, AL
Contract type: Full time
Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

  • Interacts with patients and their families to address questions and provide courteous, timely assistance.
  • Regulates schedules based on procedure requirements, physician availability, and staffing needs.
  • Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
  • Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
  • Collects and records patient financial responsibility estimates as applicable.
  • Communicates operative reports daily to appropriate physician offices.
  • Compiles and organizes documentation to ensure completion of patient medical records.
  • Prepares charts for upcoming procedures, including nursing documentation and registration forms.
  • Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
  • Responds to requests for medical records in a timely and efficient manner.
  • Answers and returns phone calls, addressing questions with professionalism and courtesy.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
  • 0-2 years of experience in a customer service role required

Knowledge, Skills And Abilities

  • Strong interpersonal and customer service skills.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in using registration systems and insurance verification tools.
  • Attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

CDL Driver

Rexel USA, Dothan, AL
1 day ago
Rexel USA is recognized as a Great Place to Work! Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer. A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. At Mayer, we are committed to creating a diverse workplace...