Retail Team Lead - Front End - #1409363
Recovery Management Corporation
Date: 3 weeks ago
City: Independence, MO
Contract type: Full time
Pay Rate: $22/hr. and up
What youll be doing
Active:On the floor about 85% of time Traffic:Help expedite register lines <= 3+1; jump on register as needed Monitor:Look for coaching opportunities: RPH, ensure BOB and LISA, courtesy Teach:Primary trainer for new and current Cashiers Kickoff:Inspire/prep Cashiers at shift start, e.g., high RPH, pan counted, heads up/promotions Resolve:Customer issues via win/win approach MOD:Open/close and cover storewide for reasonable # times/week
What we want from you
What youll be doing
- Experience:2+ years in TL level leadership role; 1+ year leading retail cash lines
- Process:Role model and leader of exceptional checkout experience
- Energy:High motor mover-and-shaker
- Connect:Positively engage Cashiers often
- Tech:Comfortable with POS technology to be first line of defense
- Detail:Help resolve cash issues, e.g., safe/drawer balancing
- Thriving:Store sales +22% year-to-date; $30M+ annual pace
- Satisfied:19 of 20 folks glad to be working here; often described as family-like
- Synergy:Unparalleled teamwork where peers jump in, e.g., sales team backup for Cashiers
- Merit:Performance rewarded often in compensation and appreciation
- Staffing:Full team often due to high starting cashier pay and culture
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