Transmission Service Specialist III or II - #1409729

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and looking for a new member for our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
  
  

Compensation Information

The salary ranges represent our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience, and geographic location will all be considered during the hiring process.

• Transmission Services Specialist II – Salary Range: $68,600 – $85,750
• Transmission Services Specialist III – Salary Range: $76,000 – $96,900
  
  

Join our team as a Transmission Services Specialist!

SPP is seeking a skilled and motivated Transmission Services Specialist to play a key role in supporting and managing the Transmission Service Studies process. This role is responsible for overseeing various business and technical functions that ensure compliance with the SPP Open Access Transmission Tariff (OATT), Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), and internal policies.

This position requires strong analytical skills, technical judgment, and the ability to work both independently and collaboratively. The Specialist II/III will regularly engage with internal teams, external stakeholders, and policy decision-makers to coordinate study activities, analyze data, and support the integrity and efficiency of SPP’s Transmission Services operations.

Key Responsibilities

Analyze and review business activities related to Transmission Service Studies process, providing guidance on compliance with SPP OATT, FERC, NERC, and other regulatory frameworks

• Coordinate and administer transmission service requests, study agreements, billing, request for proposals, and service/interconnection agreements
• Collaborate with SPP staff to use power system analysis tools and software to support technical studies
• Assist in the management of the SPP transmission service queue and ensure timely acceptance and processing of study requests
• Develop and present clear, data-driven reports for internal and external audiences, including stakeholders and member organizations
• Provide business process documentation and propose improvements to enhance efficiency, accuracy, and compliance
• Foster positive, professional communication with customers, SPP members, and external stakeholders
• Support initiatives across the Engineering and Regulatory departments as needed
• Understand and apply governing documents such as the SPP OATT, FERC/NERC regulations, and internal planning criteria
  
  

To Be Successful In The Role We're Looking For

• Bachelor’s degree in a technical or business field or equivalent experience
• Transmission Services Specialist II - Two (2) years of job-related work experience
• Transmission Services Specialist III - Five (5) years of job-related work experience
• Strong interpersonal and teamwork skills
• Excellent written and verbal communication skills
• Good working knowledge of data handling software such as Microsoft Office Word, Excel, Outlook, PowerPoint
  
  

Preferred

• Experience in the electric utility industry, business assessment, database management systems, data analysis, and ad hoc report writing
• Experience with decision-making in a multi-client environment
  
  

Position Type And Expected Hours Of Work

This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

Travel Requirement

This position requires minimal travel (0-10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at [email protected] and let us know the nature of your request. We will only respond to messages left that involve a request for reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act.

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.