IT Systems Engineer I - #1410028

Cobb EMC has an exciting opportunity for an IT Systems Engineer I to assist in the support of the Cobb EMC’s enterprise computing environment. Supports critical, enterprise level systems, devices, and work environment. Will performing systems maintenance and other administrative tasks, including operating systems and application software updates/patches on Windows based system is required, as is working in a Data Center Environment, exposed to PDU’s, Racks, and Cabling. Basic network knowledge and troubleshooting skills and a clear understanding of Ethernet protocols, and Domain services is required.

Schedule Monday-Friday 8am-5pm **This position is in the office 5 days per week**

• Company paid Health Insurance Premiums!
• Insurance is effective your first day of employment
• Retirement Security Pension plan!
• Automatic 7% Company paid contribution to 401k with additional matching!
• Annual Bonus Program!
• Tuition and Certification reimbursement!
• Learn more HERE
  
  
  

To learn more about Cobb EMC visit our website at www.cobbemc.com

Major Responsibilities

NOTE The following are major responsibilities of this position. They are not intended to cover each aspect of the position as the scope and duties may change or be temporarily altered based on the current business needs of the Corporation. The basic requirement of every position is to perform all tasks as assigned by the reporting authority.

Physical and Virtual Server and Desktop Systems Maintenance

• Assist with maintenance of servers and desktop operating systems.
• Analyze and resolve problems with all PC/server software and operating systems on a priority basis.
• Administer server software including user applications, utilities, and operating systems on a priority basis.
• Assist with implementation of new PC programs necessary for proper processing and distribution of data.
• Research future software needs of servers and PCs, making recommendations as needed.
• Images laptops and desktops using enterprise tools.
• Monitor software on servers for current service packs or version changes, as well as hardware sizing for servers and workstation on an as needed basis.
• Work with all Microsoft Core Software bundle
• Assist in monitoring activity for compliance of Cobb EMC’s Cyber-Security Policy
  
  
  

Software/Hardware Budgeting and Purchasing

• Research future software/hardware needs of servers, personal computers, and other computer equipment, making recommendations as needed.
• Assist in the annual budgeting process for software/hardware.
• Assist in the procurement of software/hardware.
  
  
  

Minimum Qualifications

Bachelor’s Degree or vocational/technical school diploma in technical computer field or equivalent work experience.

Minimum two (2) years’ experience administering complex enterprise computing environments

SKILLS

Proven experience with Windows Operating System installation, maintenance, upgrades & support. (Win 10, up)

Proven experience working in Data Center Environments with related equipment (may include servers, switches, PDU's, Racks, cabling, etc.)

Proven experience identifying and implementing necessary systems and application software updates/patches

Proven ability to analyze, isolate and resolve complex systems issues, utilizing industry standard troubleshooting techniques

Proven ability to effectively articulate technical challenges and translate business needs into detailed systems designs.

Knowledge of Microsoft Active Directory, including DHCP, DNS, and Group Policy.

Knowledge of Windows Operating System installation, maintenance, upgrades & support. (Win 10, up)

Knowledge of scripting tools

Knowledge of iOS and Android Operating System

Knowledge of basic network cabling and troubleshooting

Knowledge of ethernet protocols

Effective oral and written communication skills; interpersonal skills for interaction with various employees/groups

Demonstrated ability to work with minimal supervision, provide “situational” leadership and work collaboratively

Ability to appropriately handle confidential information and work off hours/shifts as needed/required.

Ability to collaborate with vendors.

PREFERRED

Previous utility industry experience.

Certifications - CompTIA A+, CompTIA Network+, CompTIA Security +, or Microsoft Certified Professional

CORE Competencies

Customer Focus

Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.

Communication

Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.

Teamwork

Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.

Innovative Thinking

Looks out for new and innovative approaches that will improve efficiency. Embraces and champions new ideas and encourages others to do likewise. Recognizes and rewards people and teams who are creative and innovative.

Safety Focus

Perform all work in a safe manner, encouraging others to do the same, reporting unsafe situations. Hold safety as an essential organizational value and promote an enterprise-wide, safety-first culture at CobbEMC.

EOE/AA F/M/Vets/Disabled/Reasonable Accommodation Employer Drug-free Workplace