Part-time Customer Support Representative - Chat (Not Remote Position) - #1410220
Lensa
Date: 3 weeks ago
City: College Station, TX
Contract type: Part time
Remote
Lensa is the leading career site for job seekers at every stage of their career. Our client, Reynolds & Reynolds Inc, is seeking professionals. Apply via Lensa today!
Position Description
Gubagoo, a subsidiary of Reynolds and Reynolds, is in search of a Customer Support Representative specializing in chat interactions to bolster our team. In this role, you will engage in online conversations with customers on behalf of our automotive dealer clients, aiming to positively represent their brand and convert conversations into leads that drive revenue.COMPANY CULTURE: Gubagoo cultivates a professional yet relaxed and enjoyable work environment. We are looking for individuals who exude positivity and energy, value exceptional customer service, and thrive in a technology-driven setting.RESPONSIBILITIES:-Engage and assist customers across various inquiries through online chat-Deliver accurate information regarding products and services via chat-Facilitate appointment scheduling by focusing on specific appointment details-Collect customer contact information for lead generation and client evaluation-Summarize customer interactions based on their specific needs for client consideration-Develop and update a repository of knowledge on the latest products and servicesWORK SCHEDULE: We're looking for team members who can commit to working at least 4-hour time blocks between 7:00 AM - 8:30 PM after first week of training.
Training
During your first week, you will train Tuesday through Saturday, 10:00 AM - 6:30 PM, before moving into your regular shift.
Requirements
Previous customer service or automotive experience is a bonus\u2014not a requirement~^~Proficiency in basic internet and Windows-based computer operations~^~Strong multitasking skills are preferred, gaming experience is a plus~^~A positive, professional attitude with great people skills~^~Exceptional written and verbal communication skills~^~Comfortable adapting to change and working in a fast-paced environment
Benefits
At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Salary
0 - 0 /
Position Description
Gubagoo, a subsidiary of Reynolds and Reynolds, is in search of a Customer Support Representative specializing in chat interactions to bolster our team. In this role, you will engage in online conversations with customers on behalf of our automotive dealer clients, aiming to positively represent their brand and convert conversations into leads that drive revenue.COMPANY CULTURE: Gubagoo cultivates a professional yet relaxed and enjoyable work environment. We are looking for individuals who exude positivity and energy, value exceptional customer service, and thrive in a technology-driven setting.RESPONSIBILITIES:-Engage and assist customers across various inquiries through online chat-Deliver accurate information regarding products and services via chat-Facilitate appointment scheduling by focusing on specific appointment details-Collect customer contact information for lead generation and client evaluation-Summarize customer interactions based on their specific needs for client consideration-Develop and update a repository of knowledge on the latest products and servicesWORK SCHEDULE: We're looking for team members who can commit to working at least 4-hour time blocks between 7:00 AM - 8:30 PM after first week of training.
Training
During your first week, you will train Tuesday through Saturday, 10:00 AM - 6:30 PM, before moving into your regular shift.
Requirements
Previous customer service or automotive experience is a bonus\u2014not a requirement~^~Proficiency in basic internet and Windows-based computer operations~^~Strong multitasking skills are preferred, gaming experience is a plus~^~A positive, professional attitude with great people skills~^~Exceptional written and verbal communication skills~^~Comfortable adapting to change and working in a fast-paced environment
Benefits
At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Salary
0 - 0 /
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Janitorial
Chuy's Restaurants,
College Station, TX
3 days ago
For this position, pay will be variable by location - See additional job details and benefits below Janitorial Job Functions We only have 3 rules at Chuy's. We can teach you the rest. Rule #1 - Do everything you can for the customer. Rule #2 - Keep the restaurant impressively clean and organized. Rule #3 - Have FUN! Our janitors...
Student Marketeer - Texas A&M University
Red Bull,
College Station, TX
1 week ago
As a Red Bull Student Marketeer, you are part of the most dynamic and empowered brand and product ambassador program in the world. Reporting to the local Field Marketing Specialist (FMS), you will learn Red Bull’s target group and are responsible for driving the brand image and product understanding on your campus and in the region. You will reach new...
Logistics Specialist II
FUJIFILM Biotechnologies,
College Station, TX
4 weeks ago
Summary : Under general direction, the Logistics Specialist II is responsible for the accurate receiving, packing, shipping, and external distribution of cGMP (current Good Manufacturing Practices) and non-GMP materials in support of company operations. Company Overview The work we do at FUJIFILM Diosynth Biotechnologies Texas has never been more important—and we are looking for passionate, mission-driven people like you who...
