Resident Service Director - #1411018

Blue Roc Premier


Date: 3 weeks ago
City: Lakeland, FL
Contract type: Full time
Blue Roc Premier is actively searching for a seasoned and skilled Resident Service Director to become a valuable addition to our team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you.

As a Resident Service Director you will play a crucial role in ensuring the smooth operation and maintenance of our communities. The ideal candidate will have a minimum of 7 years of experience in a multi-family setting, possess excellent technical skills, and be committed to maintaining high standards of safety and cleanliness.

Your Daily Job

Supervisory Experience: Oversee and lead a team of maintenance associates.

Technical Expertise: Utilize HVAC 608 Certification and demonstrate proficiency in electrical and plumbing tasks.

Leadership and Organization: Demonstrate strong leadership and organizational skills.

Operational Efficiency: Ensure the community operates smoothly and in compliance with safety standards.

Timely Service Requests: Oversee that all service requests and repairs are completed correctly and in a timely manner.

Effective Communication: Communicate effectively with residents, fellow associates, vendors, and supervisors.

Safety and Cleanliness: Maintain a clean and safe work area, ensuring the community operates according to safety standards.

Communication: Effectively communicate with residents, fellow associates, vendors, and supervisors to address maintenance issues promptly.

Team Collaboration: Collaborate with the service team to enhance curb appeal and uphold high standards for the property.

Requirements

  • HVAC 608 Certification is a MUST.
  • Minimum of 5 years of experience in multifamily property maintenance and team supervision.
  • Electrical and plumbing knowledge
  • Detail-oriented with the ability to work in a fast-paced environment
  • Effective communication skills with residents, associates, vendors, and supervisors
  • Detail-oriented with a focus on resident satisfaction.
  • Effective communication skills.
  • Knowledge of preventive and general maintenance.
  • College degree helpful.
  • Dedication to delivering exceptional customer service.
  • Valid Driver's License
  • Bilingual a plus

What We Offer

  • Competitive salary
  • Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
  • Paid vacation
  • Competitive bonus structure
  • 401K Retirement Plan
  • rent discount

Background Screening Is Required

We are an equal opportunity employer.

JOB CODE: 1000243

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