Import CHB Manager - #1411253

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.

Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here .

We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren’t just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!

Position Summary:

Mohawk Global is seeking an experienced Import CHB Manager to join our Buffalo, NY office. As the Import CHB Manager, you will be responsible for overseeing the customs clearance process for our clients' imports, ensuring compliance with all relevant regulations and laws. The Import CHB Manager works closely with Mohawk’s clients, carriers, and coordinators to ensure timely and accurate clearance of goods.

Essential Duties & Responsibilities:

• General Management of the import department’s entry writers
• Measuring daily performance of staff and address problems and issues
• Establish department goals and measure performance results against goals
• Coordinate and trouble shoot problems with Transportation team as well as Customs and/or other government agencies
• Audit CHB files to ensure compliance, billing/entry accuracy and timeliness
• Implement strategy to maximize revenue opportunities
• Implement and improve procedures to streamline workflow and eliminate inefficiencies
• Design and provide reports for internal and external purposes.
• Develop a “one team” attitude between Brokerage and Transportation teams
• Manage relationships with agents, suppliers and clients on a daily basis
• Coach Import Supervisors/department leads on daily operations
• Support and enforce the implementation of service levels
• Monitor error tracking, dwell time, demurrage, storage, exception module, events, etc.
• Trouble-shoot and help expedite shipments
  
  

Desired Skills/Experience:

• A minimum of 5 years of experience in the transportation and logistics industry working with US Customs and other Government agencies
• Customs Brokerage License is strongly preferred
• Thorough knowledge of US Customs rules and regulations
• Personnel management training and skills
  
  

Employee Characteristics:

• Positive and collaborative leader
• Ability to motivate and coach a diverse work group
• Must be self-motivated and able to prioritize
• Needs organizational skills, ability to multi-task, and must be very detail oriented
• Must be able to resolve problems in all aspects of job
• Have an open mind to accept changing work environment
  
  

Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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