Studio Manager - #1412513

Lead with passion. Grow a business. Empower a team.

At Waxing the City, we believe in the power of confidence—and that starts with how we make people feel. Our mission is to help every client look and feel their best, and that begins with exceptional leadership in every studio.

We’re looking for a driven, people-focused Studio Manager to lead our Shoreline team. This is a key leadership role responsible for cultivating a positive studio culture, supporting a high-performing team, delivering an exceptional client experience, and growing the business.

Who You Are

You're a hands-on, entrepreneurial leader who thrives in a fast-paced, client-facing environment. You care deeply about your team and your community. You’re as comfortable coaching an employee as you are analyzing financial results. You bring energy, organization, and a passion for the beauty industry—and you want to be part of something that matters.

What You’ll Do

Team Leadership & Development

• Lead and motivate a team of Studio Coordinators and Cerologists
• Host daily team huddles and regular 1:1s to set goals, provide coaching, and celebrate wins
• Create a supportive learning environment that fosters growth and accountability
• Manage recruitment, hiring, onboarding, training, and scheduling
  
  

Client Experience

• Ensure a warm, welcoming, and seamless experience for every guest
• Monitor and enhance client retention, satisfaction, and loyalty
• Champion our Club Orange Loyalty Program and other promotions
  
  

Operations & Business Management

• Oversee daily operations and ensure the studio is clean, safe, and fully stocked
• Monitor and manage inventory, vendor relationships, and supply orders
• Partner with ownership on key areas such as hiring, HR compliance, and P&L performance
• Maintain compliance with state board regulations and licensing
  
  

Marketing & Community Engagement

• Drive local marketing efforts to build awareness and generate new clients
• Manage social media presence and studio-level PR activities
• Represent Waxing the City in the community and build local partnerships
  
  

Required

What You Bring

• Associate’s degree or equivalent experience
• 2+ years of leadership or operations experience, 5+ years of relevant work experience
• Strong interpersonal and communication skills
• Ability to lead, coach, and inspire a team
• High attention to detail and ability to manage multiple priorities
• Strong customer service orientation and problem-solving mindset
  
  

Preferred

• Experience in salon/spa, beauty, or fitness industry
• Background in business management or HR
• Familiarity with scheduling, payroll, and CRM systems
  
  

Why Join Us?

• Competitive compensation and potential for performance-based incentives
• Employee discount on retail items
• Be part of a growing, respected brand in the beauty industry
• Lead with autonomy and make a real impact in your community
• Work with passionate, purpose-driven professionals
• Ongoing support from studio owners who are invested in your success
  
  

Ready to grow with us? Apply today and help us continue to deliver confidence through care, one wax at a time.

Compensation: $60,000.00 - $80,000.00 per year

WAXING THE CITY CAREERS

At Waxing the City, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.