Receptionist - #1412799

Description

Company Overview

Kristen Distributing Company is a local, family-owned beverage distribution company based in the Bryan/College Station area, with a rich history dating back to 1930 when it was founded in Bellville, Texas. Our mission at Kristen Distributing Company is to uphold the highest standards by providing exceptional beverages that align with the manufacturer's marketing concepts. We are dedicated to fostering an environment that encourages personal independence, offers abundant opportunities, and prioritizes the development that enhances the strengths and dignity of our employees and customers.

Position Overview

The Receptionist at Kristen Distributing Company is the first point of contact for visitors, clients, and callers, serving as the face and voice of our organization. This role is essential to creating a welcoming environment and supporting the administrative functions of the office. The Receptionist is responsible for managing front desk activities, handling inbound communications, assisting with daily financial transactions, and supporting internal departments with general administrative tasks.

Key Responsibilities

Your essential duties will include:

• Front Desk Management: Deliver exceptional front-desk hospitality, direct them to appropriate staff, and maintain a clean, professional reception area.
• Phone and Email Communication: Answer and direct calls, relay messages, and respond to inquiries with clarity and courtesy.
• Customer Service: Provide a positive experience for all guests and clients, demonstrating patience and professionalism.
• Administrative Support: Perform general administrative tasks including filing, photocopying, scanning, and data entry.
• Invoice Processing: Generate and close customer invoices in the route accounting system, ensuring accuracy and timeliness.
• Payment Handling: Reconcile prior-day cash drawers, deposit checks into company bank accounts, and apply payments to customer accounts.
• Day-End Procedures: Complete Day Shut Down procedures in the accounting system and communicate completion to the appropriate personnel.
• Account Setup: Create new customer accounts in the route accounting system, ensuring accurate information such as TABC licenses and billing addresses.
• Mail Coordination: Manage incoming and outgoing mail, including coordinating courier services as needed.
• Other Duties: Demonstrate flexibility and initiative by performing other job-related tasks as assigned to support office operations.
  
  

Benefits

We value the dedication of our employees and offer an enticing range of benefits to ensure your well-being and satisfaction.

• Compensation: Competitive starting Hourly rate of $13.00 - $15.00, structured around your experience and skills.
• Top-Tier Medical Coverage: Access a $0 deductible, $0 out-of-pocket health plan through Curative with 100% coverage for in-network care after completing a simple baseline assessment. Most generic prescriptions are also free when filled at preferred pharmacies.
• Dental, Vision, and Supplemental Coverage Options: Customize your benefits with voluntary plans for dental, vision, short- and long-term disability, accident, critical illness, and life insurance.
• Company-Paid Life & AD&D Insurance: Every full-time employee receives a $30,000 company-paid life insurance and accidental death & dismemberment policy at no cost.
• 401(k) with Company Match: Plan for your future with our retirement savings program, which includes a company match to help your money grow faster.
• Work-Life Balance: Recharge and rejuvenate with weekends off, empowering you to strike the perfect balance between your professional and personal life.
• Paid Time Off: Unwind and indulge in well-deserved relaxation with our generous paid time off policy, available after just six months of employment.
• Paid Holidays: Celebrate the joys of life with eight paid holidays annually, creating cherished moments with loved ones throughout the year.
• Efficient Paydays: Experience seamless and hassle-free paydays through our convenient bi-weekly pay schedule and direct deposit payment system, allowing you to focus on what matters most.
• Employee Counseling: Access free, confidential counseling from our dedicated on-staff counselor, providing invaluable support for life's everyday challenges.
• Provided Equipment: We furnish essential tools and technology to support employees in their roles, fostering productivity and seamless communication across the organization.
  
  

Qualifications

To be considered for this position, candidates should possess:

• High school diploma or equivalent.
• Additional certification in office administration or a related field is a plus.
• Proven experience as a receptionist or in a customer service role.
• Strong verbal and written communication skills.
• Polite and professional demeanor when interacting with visitors, clients, and colleagues.
• Excellent customer service skills.
• Ability to handle inquiries, requests, and issues with a positive and helpful attitude.
• Strong organizational and multitasking abilities.
• Ability to manage front desk responsibilities, including directing visitors, handling calls, and coordinating appointments.
• Good interpersonal skills and the ability to work well with a diverse range of people.
• Comfortable interacting with individuals at all levels within and outside the organization.
• Basic computer proficiency, including knowledge of Microsoft Office (Word, Excel, Outlook).
• Familiarity with office equipment such as phones, printers, and photocopiers.
• Accuracy and attention to detail, especially when managing administrative tasks and handling sensitive information.
• Ability to adapt to changing priorities and handle a variety of tasks.
• Flexibility to assist with different office-related duties.
• Ability to handle unexpected situations or challenges calmly and effectively.
• Problem-solving skills to address issues that may arise at the front desk.