Lymphatic Organic Treatment Specialist Assistant - #1413171

Benefits:

• Competitive salary
• Flexible schedule
• Training & development
  
  
  

Join Our Growing Team at Lymphatic Organic!

We’re thrilled to announce that Lymphatic Organic is expanding and on the lookout for a passionate Treatment Specialist Assistant to join our vibrant team! This is an incredible opportunity to learn from some of the most dynamic, strong, and resilient women in the industry. Under the guidance of our founder, Raena O'Neil, you’ll be introduced to a groundbreaking approach to Manual Lymphatic Drainage that elevates this already beneficial treatment to new heights! If you're ready to embark on a rewarding journey and make a difference in the lives of others, we would love to hear from you!

General

The Company

The success of our Company is built on the recognition of skills and efforts made by each Team Member. Our long-range objective is the continuous development of a growing and prospering business, and being recognized as a leader in the Wellness Industry.

Strategic Intent

It is the intent of this position to assist the Treatment Specialist(s) in providing various treatments as detailed in the Lymphatic Organic Training Program, as well as, provide superior customer service to and build rapport with clientele.

Scope of Position

The Treatment Specialist Assistant is responsible for executing our overall mission, vision, and goals. They will assist a high-performing team that consistently delivers excellent customer service and top-line results.

Organizational Structure

The Treatment Specialist Assistant aids their assigned Treatment Specialist in day-to-day operations and reports to the Office Manager.

Duties And Supporting Responsibilities

• Prepare prep room and assigned Treatment Specialist room – ensure these areas are sanitized, contain fresh linens and towels, and are stocked with all the necessary supplies.
• Ensure all equipment and tools used in the prep room and treatment room are in working condition.
• Prior to receiving the client and beginning treatment, review client intake forms to assure they have been completed and review for any special considerations.
• Engage the client, explain the procedure, communicate the next steps, review areas of concern, goals for treatment, and expectations for treatment.
• Build customer rapport.
• Complete prep work as detailed in the Lymphatic Organic Training Manual.
• Guide client to Treatment Specialist room, introduce Treatment Specialist, review client intake forms and any special areas of consideration with Treatment Specialist.
• Ask for client feedback throughout treatment.
• Assist treatment specialists as necessary to maintain a seamless flow of treatment.
• Complete before and after pictures.
• Provide before and after pictures to clients for their own personal tracking.
• Process payment for treatment (if necessary).
• Schedule a follow-up appointment or next treatment.
  
  
  

Success Profile For This Role (Company Competencies)

Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers

Drive for Results – Can be counted on to exceed goals; steadfastly pushes self and others for results.

Motivating Others – Can motivate team members; empowers others; invites input from each person and shows ownership.

Interpersonal Savvy – Relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.

Conflict Management – Steps up to conflicts; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground.

Developing Self – Is personally committed to and actively works to continuously improve themselves; understands that different situations and levels may call for different skills and approaches; picks up on the need to change personal, interpersonal, and managerial behavior and seeks feedback.

Ethics and Values – Adheres to an appropriate and effective set of core values and beliefs; acts in line with those values; practices what they preach.

Integrity and Trust – Is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes.

Learning on the Fly – Learns quickly when facing new problems; is a relentless and versatile learner; analyzes both successes and failures for clues to improvement.

Requirements

Mandatory

• Must be 18 years or older to qualify.
• High School Diploma or equivalent.
• Ability to communicate clearly and effectively both orally and in writing/ability to logically and independently plan, organize, and complete work; takes initiative; well-developed interpersonal skills; ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under pressure of time.
• Excellent analytical, problem-solving, critical thinking, and decision-making skills
• Able to present themselves with a high degree of confidence.
• Computer proficiency to include: Microsoft Word, Excel, and PowerPoint.
• Reliable transportation.
  
  
  

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities, and requirements presented in this job description are intended to be broad-based and high-level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

It is the Company's policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to the Office Manager.

Lymphatic Organic is honored to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.