Desktop Support Technician - #1413600
Motion Recruitment
Date: 14 hours ago
City: New Bedford, MA
Contract type: Contractor
Our client is looking for a Desktop Support Technician for a 4-month contract-to-hire in New Bedford MA 02740. Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 4 months
Required Skills & Experience
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 4 months
Required Skills & Experience
- 3-6 years’ experience supporting PC Hardware and software.
- Should be able to confidently and safely lift up to 50 lbs. as well as be able to navigate between buildings and the production floor to support users.
- PC Hardware and software.
- Experience supporting mobile data plans, mobile networks, and devices.
- Comfortability providing hands & feet support for Server and Network.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
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