Local Inside Sales Coordinator - #1414597

Description

What to know about working here

At Gandy Ink we are a tight-knit crew dedicated to becoming the best in the world at our craft while creating fans inside and outside of the company. We live and die, hire and fire by our core values of excellence, teamwork, innovation, and enthusiasm. We develop relationships between staff, vendors, and customers based on trust and respect, while fostering a culture of continuous improvement within each department. We are pursuing growth as a company and are looking for a world-class team member who will walk with us through that journey.

About Gandy Ink

Gandy Ink was founded in San Angelo, Texas by Phil Gandy and his father, John Gandy. Phil’s philosophy was to build Gandy Ink by putting our customers first. How? Gandy’s not-so-secret ingredient- the can-do attitude of our people. Working together, our service teams, skilled designers and production staff help us ensure the quickest delivery times in the industry. Our service formula and great products mean we get a lot of repeat business from schools, companies, outfitters, social groups, and organizations of all types. Gandy Ink provides a wide range of embellishment applications from screen printing, direct to garment printing, heat applied materials and embroidery using top of the line equipment. We warehouse and embellish our garments right here in San Angelo.

Benefits

• 401K with up to 4% Match
• Medical, Dental, Vision, Life, Short and Long Term Disability
• Generous Vacation and PTO plan
  
  

Work schedule is from 8:30 AM to 5:30 PM, Monday through Friday, with some overtime as required. Availability for special events outside of these hours is necessary.

Summary

Job Summary:

This position coordinates sales transactions completed within our local storefront in San Angelo, TX. Acts as liaison between customer, sales, and/or production departments. Receives customer print inquiries concerning prospective, current, and past orders. Maintains daily updates of the production schedule and keeps customers informed about the status of their job.

Essential Job Functions

• Interact with customers by phone, online chat, email, or in person about production requirements and collect specifications.
• Coordinates the preparation of all written quotes and proposals.
• Provide professional and above-average customer service.
• Maintains daily updates of production schedule, noting any deviations.
• Handles inquiries for Job Status, Estimates, Orders, Changes, and complaints.
• Keeps salespeople informed about job statuses and problems
• Maintains a strong and current product knowledge base and applies that knowledge when serving customers.
• Assists Sales Representatives as needed.
• Maintains the cleanliness of the work area and equipment.
• Assists in coordinating, retrieving, and releasing pickup orders.
• Performs other duties as assigned
  
  

Requirements

Qualifications

• Bachelor's degree or two year Associate Degree with emphasis on sales, or one to three years related experience and/or training; or equivalent combination of education and experience.
• Strong skills in work planning, scheduling and must have good judgment of color, design and quality.
• Must be reliable, responsible, and take direction well.
• Strong skills in work planning and scheduling
• High attention to detail
• Ability to work well in a team and think independently.
• Excellent verbal and written communication skills
• Ability to learn and navigate multiple computer software systems
  
  

Cognitive Or Mental Requirements Of The Job

Employee must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision making, dependability, judgment, reading, speaking, following direction, handling multiple priorities and reasoning.

Physical Demands

Position Requirements / Frequency

Lifts 67-100%

Stand 34-66%

Walk 34-66%

Sit 67-100%

Carries 67-100%

Pushes 67-100%

Pulls 67-100%

Climbs 1-33%

Balances 1-33%

Bends 1-33%

Twists 34-66%

Crawls 1-33%

Stoops 1-33%

Reaches 34-66%

Lifting under 10 lbs. 1-33%

Lifting 10-24 lbs. 34-66%

Lifting 25-50 lbs. 1-33%

Lifting over 50 lbs. 1-33%

Carrying under 10 lbs. 34-66%

Carrying 10-24 lbs. 1-33%

Carrying 25-50 lbs. 1-33%

Carrying over 50 lbs. 1-33%

Reaching above shoulder height 34-66%

Reaching at shoulder height 34-66%

Reaching below shoulder height 34-66%

NOTE: This job description is not intended to be all-inclusive. This document should in no way be considered a guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Texas is an Employment-At-Will state and implies no specific length of employment.