Front Office Assistant Palm Coast - #1414840
AdventHealth
Date: 17 hours ago
City: Palm Coast, FL
Contract type: Full time

All the benefits and perks you need for you and your family:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: M-F Days
The role you’ll contribute: Office Assistant/Billing Specialist
The Office Assistant / Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients’ needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office
Principal Job Duties And Responsibilities
EDUCATION AND EXPERIENCE REQUIRED:
Category: Physician Services
Organization: AdventHealth Medical Group East FL
Schedule: Full-time
Shift: 1 - Day
Req ID: 25022692
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Mental Health Resources and Support
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: M-F Days
The role you’ll contribute: Office Assistant/Billing Specialist
The Office Assistant / Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients’ needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office
Principal Job Duties And Responsibilities
- Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures
- Identifies her/himself and the practice
- Properly triages telephone calls in accordance with policy
- Schedules, cancels, reschedules, etc., appointments as requested
- Is responsible for check-in of patients
- Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Athena to ensure accurate billing.
- Obtains patient signatures on required forms, i.e., Consent for Treatment, as appropriate
- Notifies clinical staff that patient has arrived for appointment
EDUCATION AND EXPERIENCE REQUIRED:
- High School Diploma
- Two years’ experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.
Category: Physician Services
Organization: AdventHealth Medical Group East FL
Schedule: Full-time
Shift: 1 - Day
Req ID: 25022692
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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